At CBRE, you are empowered to take your career path into your own hands. Our people enjoy workplace flexibility in a global organization with tremendous scale providing corporate real estate and property services. Each day you will work in an inclusive and collaborative environment with supportive teammates...
At CBRE, you are empowered to take your career path into your own hands. Our people enjoy workplace flexibility in a global organization with tremendous scale providing corporate real estate and property services. Each day you will work in an inclusive and collaborative environment with supportive teammates and be challenged to grow and be your best every day.

Receptionist - Global Workplace Solutions

Job level Entry
Education Associate Degree
Location
Not Specified
Employment type Full Time
Industry Property Management / Consultancy
Job function Administration > Clerical / Admin / Operation
Administration > Receptionist
Published On 16/06/2018

Key Responsibilities
  • Administering front desk activities and ensuring the reception decorum and meetings scheduling;
  • Performing front desk management activities while demonstrating professional telephone etiquette;
  • Responsible for handling enquiries and internal /external call transfers;
  • Welcoming, informing and guiding visitors including co-ordination with employees;
  • Greeting and escorting all clients to respective meeting rooms as and when required;
  • Ensuring telephone registers including call tracking are maintained at the reception;
  • Identifying the type of meeting and arrange meeting setup and schedule;
  • Coordinating with department administrators for urgent offline meetings;
  • Checking and ensuring the availability of the required materials in meetings rooms;
  • Collecting and compiling feedback from various departments;
  • Prepare and send weekly utilization reports to Reporting manager;
  • Identifying the type of meeting and arrange meeting setup and schedule;
  • Coordinating with department administrators for urgent offline meetings;
  • Checking and ensuring the availability of the required materials in meetings rooms;
  • Prepare and send weekly utilization reports to Reporting manager.
Key Performance Indicators
  • Consistent and accurate drawings and planning at all stages of projects, including close-out;
  • Detailed knowledge of client standards;
  • Ensure all programmers' of (potential) works e.g. facilities, asset management, energy, workplace etc. are integrated into all projects;
  • Ensure all works are based on full life cycle consideration;
  • Achieve business plan in terms of margin, revenue, TWC etc;
  • Ensure operational excellence in delivering services to customers and seek continuous improvement actions.
Qualifications and Education
  • Excellent communication skills and customer service abilities;
  • Basic computer and helpdesk knowledge is desirable;
  • Graduate in any field;
  • Relevant prior work experience in customer care or as a receptionist is preferred.