We sincerely invite applications for the position of

We sincerely invite applications for the position of

Reservation Supervisor

Job level Entry
Education Diploma / Certificate
Employment type Full Time
Benefits Medical plan
Industry Hospitality / Hotel Services
Job function Catering / Hospitality > Others
Sales / Business Development / Customer Service > Account Servicing
Sales / Business Development / Customer Service > Sales Management
Published On 01/09/2018


  • To ensure all reservations bookings are input accurately
  • Room situation monitoring
  • Product recommendation and upselling to the right customer
  • Monthly figures review and propose appropriate solution
  • Handles all incoming telephone calls and guests requests courteously and efficiently


  • Diploma Holder in Hotel Management or related discipline
  • 3-4 year relevant experience in hospitality industry
  • Strong knowledge of hotel reservations practice, standards and procedures
  • Mature, service-oriented, attentive to detail and positive
  • Good telephone manner and communication skills
  • Proficiency in MS Office application
  • Excellent command in both spoken and written English and Chinese (Cantonese & Mandarin)

Interested candidates please send your resume and expected salaries to adm.hkwh@kewgreenhotel.com

Applicants who are not invited for interview within four weeks may consider their applications unsuccessful.

Personal data collected will be used strictly for recruitment purpose only.