Hotel Jen is a diverse collection of mid-range hotels in the best locations across Asia Pacific, the newest hotel brand in the Shangri-La Group. Hong Kong is brimming with contrasts – from sweeping views of Victoria Harbour and green mountainsides to tightly packed sidewalks and neon signs –...
Hotel Jen is a diverse collection of mid-range hotels in the best locations across Asia Pacific, the newest hotel brand in the Shangri-La Group.

Hong Kong is brimming with contrasts – from sweeping views of Victoria Harbour and green mountainsides to tightly packed sidewalks and neon signs – and that's why I love it. Lucky for you, we’re located in the perfect spot to enjoy the hustle and bustle of this modern metropolis.

We're always looking for people who love what they do as much as we do. We like simplicity, efficiency and authenticity topped with a big dose of fun and adventure.

So, if you're someone who wakes up and can't wait to get started, and wishes to put a smile on someone's face, then drop us a line as well as your job application.

Reservations / Service Center Agent

Job level Entry
Work exp Minimum 1 Year
Education Diploma / Certificate
Location
Sai Ying Pun, Western District
Employment type Part Time
Benefits 5-day week, Dental plan, Discretionary bonus, Insurance plan, Medical plan
Industry Hospitality / Hotel Services
Job function Catering / Hospitality > Customer Service / Ambassador
Sales / Business Development / Customer Service > Customer service / Sales Support
Travel / Tourism > Reservation / Ticketing
Published On 30/04/2019
ref. RS

DUTIES

  • Provide a warm, helpful and informative service over the phone
  • Contribute to creating an excellent experience to all guests
  • Handle all guest requests in a professional and timely manner

Requirments

  • Diploma / Certificate holder in Hospitality Management
  • Minimum 1 year working experience in hotel industry
  • Takes pride in being a hotelier
  • Loves interacting with guests and customers
  • Communicates and writes with fluency in English (and local language)
  • Enjoys working as part of a team
  • Has a can-do attitude
  • Is a self-starter
  • Enjoys crafting best-fit solutions for guests
  • Good command on written and spoken English and Putonghua

Attractive remuneration will be offered to the right candidate. Interested parties please send full resume, current and expected salary to Whatsapp: 6398 6690 or via .

Personal data collected will be treated with strict confidence and used for recruitment purposes only.