Hotel AlexandraBe part of an exciting team of hoteliers to launch the next new line of properties of Harbour Plaza Hotels & Resorts in the heart of Hong Kong.The first of its' kind, the newly built Hotel Alexandra (MTR Fortress Hill Station, Exit B) is setting new heights in a timeless collection...

Hotel Alexandra

Be part of an exciting team of hoteliers to launch the next new line of properties of Harbour Plaza Hotels & Resorts in the heart of Hong Kong.

The first of its' kind, the newly built Hotel Alexandra (MTR Fortress Hill Station, Exit B) is setting new heights in a timeless collection of decor and unparalleled service. Situated at the flourishing area overlooking the Victoria Harbour in Hong Kong, the hotel is exquisitely designed offering a heightened sense of elaborate luxury that will delight even the most discerning travellers. We now invite passionate hoteliers to join our delightful management team.

To learn more about Hotel Alexandra, please visit our website www.hotelalexandrahk.com.

Reservations Supervisor

Job level Entry
Work exp Minimum 5 Years
Education Diploma / Certificate
Language Chinese - Cantonese, English
Location
Fortress Hill
Employment type Permanent
Industry Hospitality / Hotel Services
Job function Travel / Tourism > Reservation / Ticketing
Published On 06/06/2022

Job Description:

  • Maintain overall organization and smooth operation of the Reservations Department to ensure that the hotel service standards are well maintained.
  • Maintain optimum room occupancy, average rate and yield as well as capitalize the room revenue of the hotel
  • Assist superior in accurate forecasting of hotel occupancy and recommending opening and closing dates.
  • Update rate codes, rate loading and allotment into PMS accordingly the contract received from Sales Office.
  • Perform ad-hoc assignments and projects as assigned


Requirements:

  • Degree or Diploma holder in Hotel Management
  • Minimum 5 years’ relevant experience
  • Willing to learn, able to work independently with collaborative attitude
  • Mature candidate with good communication skills
  • Good command of spoken and written for both English & Chinese
  • Proficiency in PC operations including MS Word, Excel, Power Point


*Candidate with less experience will be considered as Assistant Reservations Supervisor

Please apply in confidence with your resume stating your current and expected salary to Human Resources Department, Hotel Alexandra, 32 City Garden Road, North Point, Hong Kong or click Apply Now. 

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts. Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.