Belle Worldwide (Talent Management) Limited is a member of Belle International Holdings Limited. Belle International is the largest footwear & apparel retailer in China, with retail outlets of over 20,000 in China and more than 120 in HK & Macau. Being a leading and dynamic fashion group, the...

Belle Worldwide (Talent Management) Limited is a member of Belle International Holdings Limited. Belle International is the largest footwear & apparel retailer in China, with retail outlets of over 20,000 in China and more than 120 in HK & Macau. Being a leading and dynamic fashion group, the company’s business divides into two main segments - footwear business and sportswear & apparel business.

In HK and Macau Region, a spectrum of brands including Staccato, Joy & Peace, Millie’s, Mirabell, Jipi Japa and Hush Puppies, offers a wide range of sophisticated items and service, providing customers with the best possible shopping experience than ever

To cope with our business expansion, we are now inviting high calibre candidate to join us for the following IMMEDIATE vacancy:

Retail Operation Officer

Job level Middle
Work exp Minimum 3 Years
Education Diploma / Certificate
Location
Lai Chi Kok
Employment type Full Time
Benefits 13-month pay, 5-day week, Education subsidies, Insurance plan, Medical plan, Performance bonus
Industry Retail - Fashion / Accessories
Job function Administration > Clerical / Admin / Operation
Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Retail Sales
Published On 25/06/2019

Role & Responsibilities:

  • Provide administration and clerical support to operations team to ensure the daily operation is running smoothly, ie, calculate commission, monitor frontline staff’s attendance
  • Coordinate and provide supports to frontline shop to ensure smooth communication
  • Handle, investigate and follow up customers' enquires, requests & complaints to achieve total customer satisfaction
  • Collect, integrate and analyze sales data for management review

 

Requirements:

  • Diploma holder or above in Services Operations, Business Administration or related discipline
  • At least 3 years’ relevant experience, preferably in retail industry
  • Good team player with good communication skills
  • Proactive, organized and detail-minded
  • Able to work under pressure
  • Proficiency in MS Office and Chinese word processing
  • Good command of spoken and written English, Cantonese and Mandarin

 

We offer attractive remuneration package including 5-day work, double pay and discretionary bonus to the right candidate. Interested parties, please send your full resume with current and expected salary to Senior Human Resources Manager, Belle Tower, 10F, 918 Cheung Sha Wan Road, Cheung Sha Wan, Kowloon.

For more information, please contact Ms Dora Wan at 3929 0621.

All information received will be kept strictly confidential and only for employment-related purposes.