About GetLinksIn a rapidly changing world where every industry and every sector is powered by technology, we must empower people - not replace them.Getlinks is a platform and ecosystem connecting tech talents to opportunities across Asia. We support people to build their skills, their connections, their...

About GetLinks

In a rapidly changing world where every industry and every sector is powered by technology, we must empower people - not replace them.

Getlinks is a platform and ecosystem connecting tech talents to opportunities across Asia. We support people to build their skills, their connections, their teams and their careers. Our mission is to bring humanity to technology.

We have established a community of talents from across the tech world, ranging from developers, designers and digital marketers to operations managers and sales leaders. We continuously expand this network by organizing events, producing content, supporting digital transformation and talent mobility, building an adaptive talent workforce, and encouraging the world’s best to help build Silicon Valley in Asia.

To date, GetLinks has been involved over 130 events, reaching out to over 200,000 attendees region-wide. GetLinks organised Asia’s first startup job festival, endorsed by Thailand and Vietnam’s Ministry of Science and Technology. We also hosted Asia’s biggest online job festival, GetLinks Online Tech City. We are themain organiser of Drinkentrepreneursin Asia, hosting tech startup networking events in 15 different countries. GetLinks is also an ambassador of global hackathon community Angelhack in Asia.
We have operations in 6 countries (Thailand, Singapore, Vietnam, Hong Kong, India and South Korea), and 4 offices employing over 100 people worldwide.

 

Retail Operations Manager

Job level Senior
Work exp Minimum 5 Years
Skill Retail sales management , Recruiting, relationship building, Expenses Control
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Within Hong Kong
Employment type Full Time
Benefits 5-day week, Flexible working hours, Medical plan, Performance bonus
Industry Media
Job function Sales / Business Development / Customer Service > Retail Sales
Sales / Business Development / Customer Service > Sales Management
Sales / Business Development / Customer Service > Others
Published On 18/03/2021
Tags
ref. 187266

Our client is a data-driven media commerce company based in Hong Kong with the vision to create a new media commerce ecosystem. Our client comprise a broad portfolio of market-leading digital media brands, boasting operation in Hong Kong, Taiwan, Singapore, India, Korea and Malaysia.

 

Responsibilities:

  • Reach remarkable sales targets every week by overseeing all store functions, from sales management (set up, inventory, repacking), events to the implementation of innovative store initiatives
  • Oversees the retail store operations, both online and offline. Be responsible for the overall flash sales productivity and results.
  • Oversees the operations of flow of goods, including customer orders, management of shipping, inventory, transportation
  • Support operational team in building relationships with customers and understanding their needs. Ensure that operational team deliver a strong customer experience
  • Always maintain the highest standard for our Brand’s image with an appealing visual merchandising and a neat clean store environment
  • Manage stores expenses to maximize the opportunities for Store Operations Profits, by monitoring retail wages, negotiating leasing terms, reducing wastage and shrinkage
  • Recruit and retain effective full-time & part-time operational teams. Make weekly staffing adjustments (15 to 40 part-time staff) as needed to meet the needs of the business.
  • Drive operational efficiencies with continuous review of the operational procedures for improvement to help minimize risk and protect the store assets Perform ad-hoc duties as required

 

Requirements:

  • Minimum of 5 years experiences in retail store operations and management, of which 3 years in managerial level
  • Degree holders in business or related disciplines
  • Good team player with well communication, leadership skills plus a positive and proactive attitude and able to perform under pressure
  • Have in-depth knowledge of day-to-day store operations including dealing with landlords
  • Strong logical mindset, high-energy self-starter who love to accept challenges and could assist to build the business from zero to one
  • Well command of written and spoken English and Chinese including Mandarin
  • Candidate with much experience will be considered as Senior Retail Operations Manager