Global Exchange is a leading company in the provision of foreign currency exchange services at world-class international airports, where we have acquired a high specialisation as a result of over 20 years of experience and a branch network of over 240 outlets at 57 international airports in 21 countries...

Global Exchange is a leading company in the provision of foreign currency exchange services at world-class international airports, where we have acquired a high specialisation as a result of over 20 years of experience and a branch network of over 240 outlets at 57 international airports in 21 countries across the 5 continents. Thanks to our customer-centric focus and our corporate culture based on achieving excellence in Customer Service, we get to successfully manage the currency exchange business improving significantly our operational results and boosting, at the same time, our growth and worldwide recognition. Today, we have an ambitious expansion plan in regions such as Europe, the Middle East, Africa and Asia Pacific.

Retail Sales Representative – Airport (外幣找換店員)

Job level Entry
Work exp No work experience
Education F.5 - F.7 or DSE
Location
HK International Airport
Employment type Full Time
Benefits 13-month pay, Paid overtime, Performance bonus, Transportation allowance
Industry Financial Services / Investment / Securities
Job function Banking / Finance > Others
Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Others
Published On 25/04/2019

These are the key responsibilities of the position:

  • Informing customers on available services, promotions and about the currency exchange rates
  • Providing the foreign exchange service via face to face transactions in the airport
  • Processing customer invoices, answering customer questions and solving issues as necessary
  • Providing the highest quality of customer service and achieve sales target

Requirements:

  • Fresh graduates are welcome
  • Good spoken English/Cantonese, plus Mandarin is an advantage
  • Ability to work independently
  • Be polite and patient
  • Strong customer-service and teamwork-oriented mindset
  • Fixed working shift (No rotation)

We Offer:

  • Attractive basic salary with achievable monthly target bonus
  • Transportation allowance
  • Annual leave: 14 days

Working Time:

  • Morning: 5:30 AM - 3:30 PM
  • Afternoon: 2 PM - 11:30 PM
  • Night: 10:30 PM - 7 AM