Job level Senior
Work exp 5 Years To 15 Years or above
Education Bachelor Degree
Location Hong Kong, Shenzhen (深圳), China
Employment type Full Time
Benefits 5-day week, General holidays, Competitive pay, MPF, 13-month pay, Year-end bonus, Discretionary bonus, Guaranteed bonus, Medical plan, Performance bonus
Industry Trading / Import & Export / Wholesale
Job function Logistics / Transportation > Supply Chain / Logistics
Marketing / Public Relations > Marketing - Customer / Trade Marketing
Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 21/11/2016
European automation products of own brand with small sales & customer service office in Hong Kong and Shenzhen - main market is China, minor market is Asia - is looking for an  OPERATION MANAGER - with details as follows :
  • Tertiary education 
  • Accounting studies with LCC Higher Accounting level; or equivalent 
  • 5 to 8 years or above work experience in order processing/customer service/sales administration with focus in China market; of which preferably minimum 2 years in managerial/senior level
  • Good experience in managing Mainland Chinese subordinates/offices
  • Experience in European/US/MNC companies an advantage
  • Ability to work independently and in a team work environment.
  • Bilingual (English and Mandarin)
  • Superior customer focus.
  • Working knowledge / experience on shipping / accounting issue is an advantage 
  • Hands-on computer skills in MS Word, Excel, Chinese Word Processing
  • Report to the General Manager of Hong Kong office
  • Responsible for managing sales administrative teams in HK office (3 subordinates) and Shenzhen office (1 subordinate) 
  • Supports company operations by maintaining office systems and supervising staff both for Hong Kong and Shenzhen office
  • Maintains office services by organizing office operations and procedures; preparing employee appraisal; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions and ad hoc issue.
  • Monitor payment, accounting operations and prepare monthly reports
  • Supervise a company sales support administrative team (for China sales) who handle administrative tasks, such as order processing, purchasing, shipping, preparing of quotation, dealing with invoices, chasing up overdue payments, inventory control 
  • The Manager also provides a point of contact for customers with queries about orders, deliveries and complaints.
  • Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.
  • Completes operational requirements by scheduling and assigning employees; following up on work results.
  • Trip to Shenzhen office (Futian) 2-3 days per week (can same day return Hong Kong) 
  • 5 days work
  • 13 months salary
  • Medical benefits
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