RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Sales and Customer Service Consultant (Luxury Retail/ eCommerce/ 5-day work week)

Job level Entry
Education Diploma / Certificate
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Within Hong Kong, Causeway Bay, Wanchai
Employment type Full Time
Industry Retail - Luxury / Jewellery / Watch
Job function Catering / Hospitality > Customer Service / Ambassador
Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Retail Sales
Published On 09/01/2019
Salary (HKD) $16,000 - $26,000 / month

Our client is Luxury Retail eCommerce company, now is looking for an energetic and passionate talents to join their Customer Service Team.

Job Responsibilities:

  • Deliver premium customer services through phone and email channel
  • Provide excellent service to create excellent customer journey
  • Resolve customer product & aftersales enquiries in timely and professional manner
  • Offer multiple products knowledge by understanding customer needs across different products
  • Work closely with the team to achieve all individual and team KPI in sales and productivity

Job Requirements:

  • Diploma or Degree holder in any disciplines
  • Airline/ Hospitality/ Call centre experience is preferred
  • Good communication skills, Fluent spoken in English and Cantonese, Mandarin (a plus)
  • Able to perform shift duties. Shift allowance will be granted

*Candidate with more experience will be considered as Senior Sales and Customer Service Consultant *

Interested applicant please click ‘’ or feel free to contact Ms Tin at 3990 0367/ 6063 1764 for further details.

We regret only short listed candidate will be notified.

All applications will be treated with the strictest confidence.