Sales Executive (Hotel Reservation)

Job level Entry
Work exp Minimum 1 Year
Education F.5 - F.7 or DSE
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Within Hong Kong
Employment type Full Time
Industry Information Technology
Job function Catering / Hospitality > Front Desk / Front Office
Travel / Tourism > Customer Service / Guest Relations
Published On 10/10/2018

Job Duties:

  • Contribute to the total customer satisfaction by handling customer’s inquiries and correspondence
  • Resolving customer issues, cross-selling and up-selling client’s services and products proactively through inbound call
  • Consolidating customer feedback as well as identifying customer service issues in a tactful and timely manner.  

Requirements:

  • Form 5 Graduate or above with at least 1 year of proven customer service or sales experience
  • Good customer service skills
  • Strong interpersonal and selling skills with good telephone manner
  • Good command of English, Mandarin and Cantonese
  • Willing to perform shift duties 09:00 – 20:30 on public holidays and weekends
  • 5-day work per week
  • Candidates with less experience will be considered for the position of Sales Representative

Interest parties please send full resume to marco@jobstationhk.com