About NTK ACADEMIC GROUP

Established in 1996, NTK Academic Group is a registered school and leading educational service provider in Hong Kong. We specialize in academic tuition for students following international and local curricula, standardized test preparation, and educational planning and consultation services. We are also a fast growing publisher with more than 30 study guides published. NTK has the largest full-time teaching faculty among learning centers in Hong Kong. We are also an official ACT test center and an Edexcel Academic Partner Center.

 

We believe that academic success depends on good teaching, which we ensure via our commitment to education. Over the years, our teachers and education consultants have helped countless students achieve admissions to elite schools and universities around the world.

 

For more information, please visit our website: http://www.ntk.edu.hk/en

Sales Supervisor / Senior Officer

Responsibilities:

 

  • Identify and understand customer needs and provide solutions in a prompt manner 
  • Lead a small team to build client loyalty and drive business
  • Be a strong leader to coach sales team to achieve sales target and develop strong customer relations
  • Deliver high quality customer services, handle enquiries and/or complaints
  • Work with Marketing team on implementation of different projects
  • Co-ordinate with other departments to enhance service quality
  • Handle ad hoc assignments as required

 

Requirements:

 

  • Bachelor degree or above
  • Minimum 3 years sales and customer service experience
  • Able to work under pressure and tight deadlines
  • Self-driven, meticulous, flexible and responsible
  • A quick learner with excellent communication and interpersonal skills
  • Fluent in both written and spoken English and Chinese (Cantonese and Mandarin)
  • Experience in educational industry is an advantage
  • Candidate with less experience will be considered for position of Senior Officer
 
Job level Middle
Work exp 3 Years
Education Bachelor Degree
Industry Education / Training
Job function Sales / Business Development / Customer Service (Account Servicing)
Sales / Business Development / Customer Service (Sales Management)
Location Causeway Bay
Employment type
Benefits
Published On 16/09/2019