A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering...

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Senior Business Analyst – 12 months contract (CMB Transformation and Data Management)

Job level Middle
Work exp 3 Years To 15 Years or above
Education Bachelor Degree
Location
Within Hong Kong
Employment type Full Time
Industry Banking
Job function Information Technology > System / Business Analyst
Published On 19/04/2018

Commercial Banking – CMB Chief Operating Officer’s Office

Hang Seng’s Commercial Banking (CMB) business provides customized one-stop financial solutions to our corporate customers, from prime small and medium-sized businesses to publicly listed companies.

 

For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance and e-Banking services. As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-made banking solutions through our relationship managers and dedicated specialists.

 

We are currently seeking a high caliber professional to join our department as Senior Business Analyst – 12 months contract (CMB Transformation and Data Management).

Principal responsibilities

  • Assist Project Manager to provide project management and consultancy services on project/ system implementation, workflow design, and process re-engineering in Commercial Banking
  • Work closely with business users to produces user stories and walkthrough the requirements with development team
  • Actively monitor the development progress and quality of the project deliverables
  • Work closely with various stakeholders including business users, operations, IT, audit, legal and compliance to ensure effective project governance
  • Work with various CMB businesses/ functions on project prioritization to optimize resources usage, with the responsibility to oversee the overall budget management, resources allocation and prioritization amongst all projects
  • Proactively manage all the potential risks on projects and recommend mitigating measures if required
  • Keep abreast on latest technology/ best practices in banking industry and deliver changes to current processes with efficiency and cost improvement
  • Collaborate with team members to deliver good quality outputs which exceed user expectations

 

Requirements

  • University graduate in related disciplines or other relevant qualifications
  • Minimum of 3 years’ banking experience (Business Analyst) and 5 years’ banking experience (Senior Business Analyst) preferably with knowledge of commercial banking products, payment processing and investment products. Knowledge and experience in digital banking will be an advantage
  • Previous experience as a Business Analyst in medium-to-large scale agile based projects with hands-on experience in JIRA and Confluence will be a plus
  • Strong managerial, project management, communications, analytical, problem-solving, planning and organizing skills.
  • Proficiency in both spoken and written English and Chinese
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

 

(Candidates with less experience will be considered for the position of Business Analyst.)

To apply, please read carefully the ‘Note on Collection of Personal Data and Information’ available in the careers page of our Hang Seng website : www.hangseng.com and send your resume via e-mail : tao.application@hangseng.com for our processing. You can also visit our website for further details about career opportunities with the Bank. Applicants who are not contacted within one month may consider their applications unsuccessful.

 

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.