Senior Business Analyst (CRM)- Tier 1 Large Scale HK Company

Job level Middle
Work exp No work experience
Education Bachelor Degree
Within Hong Kong
Employment type Full Time
Industry Charity / NGO / Non-Profit Org / Social Services
Job function Information Technology > System / Business Analyst
Information Technology > IT Project Management
Information Technology > Testing
Published On 25/05/2022
ref. JN -052022-5613619_98752

Our client is a large-scale company in Hong Kong that is currently undertaking many large scale and high budget projects. They are looking for a Senior Business Analyst to support their CRM systems. Candidates with solid business analysis and some project management experience are highly preferred.

Client Details

Our client is one of the largest and recognizable conglomerates in Hong Kong. With its main business in entertainment, charities and real estate, the company dedicates a sizeable portion of its revenue to undertake large scale IT projects to support its needs for the growth and transformation of the business.

They are looking for a Senior Business Analyst with CRM-related project experience to join their team. The successful candidate will be responsible for gathering user requirements, working closely with the IT team, coordinating, and conducting UAT. Candidates with CRM experience are highly preferred.


Responsible for:

  • Gather user requirements
  • Plan and designate project resources and prepare budgets
  • Support user acceptance test (UAT) and product launch activities
  • Project documentation



  • Bachelor's degree in Informational Technology or related disciplines
  • 5+ years of hands-on experience in business analysis
  • Solid experience in CRM related systems such as call center, table reservation, customer data warehouse etc.
  • Hands-on experience in conducting UAT
  • Excellent communication skills in Cantonese and English
  • Working visa sponsorship will not be considered

Job Offer

  • In house permanent position
  • Excellent remuneration package
  • Career Opportunity in a Sizeable Group
  • Large organisational exposure
  • Healthy work life balance
  • Exposure to cutting-edge technology
  • World-class working environment

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Crystal Cheuk on +852 2258 3536