BOCI-Prudential Trustee Limited is a joint venture founded by BOC Group Trustee Company Limited and Prudential Corporation Holdings Limited ("Prudential"). BOC Group Trustee Company Limited is owned by BOC International Holdings Limited ("BOCI") and Bank of China (Hong Kong) Limited ("BOC(HK)"), which...
BOCI-Prudential Trustee Limited is a joint venture founded by BOC Group Trustee Company Limited and Prudential Corporation Holdings Limited ("Prudential"). BOC Group Trustee Company Limited is owned by BOC International Holdings Limited ("BOCI") and Bank of China (Hong Kong) Limited ("BOC(HK)"), which are subsidiaries of Bank of China Limited.With BOCI and BOC(HK)'s solid reputation and Prudential's 150 years of superb experience in pension fund management, we are able to provide our MPF customers with unprecedented peace of mind. Through the extensive sales networks of BOC(HK) and Prudential, we provide comprehensive MPF services with personal and professional customer care. To achieve this mission, we are seeking high calibre professionals to join our team and grow with us:

Senior / Client Service Administrator (Pension Administration)

Job level Entry
Education Not applicable
Location
Tin Hau
Employment type Full Time
Benefits Dental plan, Education subsidies, 5-day week, Flexible working hours, Insurance plan, Medical plan, Performance bonus
Industry Insurance
Job function Administration > Clerical / Admin / Operation
Banking / Finance > Fund Management / Hedge Fund
Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 20/10/2018

Responsibilities:

  • Provide MPF scheme administration support, including enrolment, contribution, switching and termination (align with all regulatory requirements)
  • Ensure smooth running of the account assigned, and follow up outstanding issues
  • Handle customers' enquiries and provide possible solutions
  • Perform clerical duties including data input, scanning and filing
  • Handle ad hoc assignments as required

 

Requirements:

  • Form 7 or above
  • 1 year relevant experience is preferable
  • Basic MPF knowledge
  • Customer focused, with good problem-solving and communication skills
  • Able to work independently and under pressure
  • Proficient in PC applications including Excel, Word and Chinese word processing
  • Good command of both written and spoken English and Chinese
  • Immediate available is highly preferred
  • Fresh graduate is welcome to apply
  • Candidates with solid experience will be considered as Senior

 

We offer attractive remuneration package & benefits to the right candidates. Interested candidates, please send your application letter & resume with current & expected salary We are an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and only be used for recruitment related purposes. Applicants who are not contacted within 6 weeks may consider their application unsuccessful. Applications will also be considered for other suitable positions available in our Group. Unsuccessful applications will be kept in our file for a period of one year and which will be destroyed after the said period of retention.