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Established in 1988, Job-Hunter has pioneered the professional recruitment service in Hong Kong and built our reputation for the appropriate match between our clients’ requirements and the candidates’ career goals through our energetic and professional recruitment team.

Our clients include Fortune 500 and multinational corporations, professional organizations, listed companies, banking and finance, trading and manufacturing companies, information technology and small-medium sized enterprises.

Please visit our website at for more information.www.job-hunter.com.hk

Established in 1988, Job-Hunter has pioneered the professional recruitment service in Hong Kong and built our reputation for the appropriate match between our clients’ requirements and the candidates’ career goals through our energetic and professional recruitment team. Our clients include...

Established in 1988, Job-Hunter has pioneered the professional recruitment service in Hong Kong and built our reputation for the appropriate match between our clients’ requirements and the candidates’ career goals through our energetic and professional recruitment team.

Our clients include Fortune 500 and multinational corporations, professional organizations, listed companies, banking and finance, trading and manufacturing companies, information technology and small-medium sized enterprises.

Please visit our website at for more information.www.job-hunter.com.hk

Senior Customer Relations Officer / Customer Relations Officer

Job level Middle
Work exp Minimum 3 Years
Education Associate Degree
Location
Within Hong Kong Hong Kong
Employment type Permanent
Benefits 13-month pay, 5-day week, Dental plan, Discretionary bonus, Medical plan
Industry Hospitality / Hotel Services
Job function Catering / Hospitality > Customer Service / Ambassador
Logistics / Transportation > Aviation Services
Published On 17/09/2018 2018-09-17 2018-10-17

About Our Client

An international banking group and card issuer providing premium services to privilege members in Club Lounge.

Requirements

  • Degree or Associate Degree graduate
  • 3 years or above relevant experience in hotels or aviation industry
  • Experience in prestigious clubhouse will also be considered
  • Well-organized, resourceful, cheerful with pleasant personality
  • Good communication skills of English, Chinese and Putonghua
  • Computer knowledge in MS Office such as Word, Excel, Outlook
  • Immediate available would be an advantage

Responsibilities

  • Provide excellent and consistent level services to premium guests and members
  • Responsible for cross-level coordination to resolve guests’ enquires & complaints
  • Interact and serve guests in a gracious manner in order to build customer relations
  • Identify solutions to ensure services are delivered in accordance with company policies

 

Interested parties, please apply with full resume stating date of available, expected and last salary to bianca@job-hunter.com.hk
All personal information will be treated strictly confidential and solely for recruitment purpose.