UPS is a global leader in logistics, offering a broad range of supply chain solutions, including transporting packages and freight, facilitating international trade, and deploying advanced technology to efficiently manage the world of business. Headquartered in Atlanta, UPS serves more than 200 countries...

UPS is a global leader in logistics, offering a broad range of supply chain solutions, including transporting packages and freight, facilitating international trade, and deploying advanced technology to efficiently manage the world of business. Headquartered in Atlanta, UPS serves more than 200 countries and territories worldwide. We are a global company with more than 454,000 employees, serving 10.5 million customers in more than 220 countries and territories. As one of the world’s largest employers, UPS employs people from all cultures, backgrounds, lifestyles, and experiences. We are now looking for high caliber candidates to join us.

We unlock potential. We live our values. We shape futures.

For further information, please visit us at http://www.ups.com/

Senior Customer Service Assistant

Job level Entry
Education F.5 - F.7 or DSE
Location
Within Hong Kong
Employment type
Benefits 13-month pay, 5-day week, Insurance plan, Medical plan, Performance bonus
Industry Freight Forwarding / Logistics / Delivery / Warehousing
Job function Sales / Business Development / Customer Service > Customer service / Sales Support
Logistics / Transportation > Freight / Cargo Forwarding
Published On 29/05/2019

Key Responsibilities

  • Handle daily bookings / shipments / pre-alerts and export declaration
  • Assist in system update and generation of reports
  • Coordinate with internal and external customer for air shipment arrangement
  • Handle customer’s enquiry and follow up on service requirement
  • Provide general support and assistance to the team

Who we are looking for

  • Form 5 or above
  • Relevant experience in air freight industry is an absolute advantage
  • Hands-on computer knowledge in Microsoft Word/Excel/PowerPoint
  • Good command of both English and Mandarin
  • Customer oriented and a good problem solver
  • Candidate with clerical work experience is preferred
  • Be responsible and willing to learn
  • Work Location: Tsuen Wan

What we can offer

  • Attractive Salary Package
  • Guaranteed Double Pay
  • Performance Bonus
  • 5-day work week
  • Paid Annual Leave
  • Medical Insurance
  • Life Insurance
  • Training Opportunities
  • Career Development Opportunities
  • Stable, Open and Friendly Working Environment

How to apply

  • send us your CV by clicking or by clicking “APPLY” button below, or
  • WhatsApp us on 6011 9201 or
  • Walk in to our Center for interview on every Tuesday and Thursday at 8/F, 100 Texaco Road, Tsuen Wan or 36/F, 9 Wing Hong Street, Lai Chi Kok