Ebro is a professional HR consultancy providing permanent / temporary recruitment, outsourcing services and other HR solutions to corporates in the Asia Pacific. Our specialized areas:Banking & FinanceProperty & ConstructionInformation TechnologyEngineeringLegal & Professional ServicesLuxury...

Ebro is a professional HR consultancy providing permanent / temporary recruitment, outsourcing services and other HR solutions to corporates in the Asia Pacific. Our specialized areas:

  • Banking & Finance
  • Property & Construction
  • Information Technology
  • Engineering
  • Legal & Professional Services
  • Luxury Retail
  • Top Executives

For general enquiry, please send email to info@ebrohrs.com

 

(Senior) Customer Services Executive / CS Supervisor (Virtual Bank)($16-25K)

Job level Middle
Work exp Less than 1 year To 10 Years
Education Associate Degree
Location
Not Specified
Industry Banking
Job function Sales / Business Development / Customer Service > Account Servicing
Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Telemarketing / Call Centre
Published On 21/06/2021

The Job

  • Client: A Virtual Bank
  • Position: Customer Services Executive / Senior CS Executive / CS Supervisor
  • Responsibilities: Answering incoming inquiries on virtual banking services through phone, email, online chat of customers.
  • Salary: 16-24+. 5-day, medical, bonus

 

Requirements

  • Tertiary educated. Overseas educated will be an advantage
  • Banking experience is a must
    • Customer Services Executive: Minimum 0.5 year experience
    • Senior CS Executive: 2-3 years experience
    • CS supervisor: 4 years experience or above.
  • Excellent communication and customer service skills
  • Excellent command of spoken and written English and Chinese
  • Willing to work on shift hours

Applicants please send resume with current & expected salary to