Conveniently and centrally located in the heart of Hong Kong Island is a contemporary modern hotel. It is just 3 minutes' walk from Mass Transit Railway (MTR) station. The hotel equips with 66 chic and trendy guestrooms and suite with uniquely striking decor, offering a smoke-free environment, and...
Conveniently and centrally located in the heart of Hong Kong Island is a contemporary modern hotel. It is just 3 minutes' walk from Mass Transit Railway (MTR) station. The hotel equips with 66 chic and trendy guestrooms and suite with uniquely striking decor, offering a smoke-free environment, and comfort to discerning tech-savvy business travellers. We now invite high caliber candidate for the following position:

Senior Guest Service Agent / Guest Service Agent (5 Days Work)

Job level Entry
Education Not applicable
Location
Tin Hau
Employment type Full Time
Benefits 5-day week, Medical plan, Performance bonus
Industry Hospitality / Hotel Services
Job function Sales / Business Development / Customer Service > Customer service / Sales Support
Catering / Hospitality > Others
Travel / Tourism > Touring Guide / Travel Agency
Published On 03/12/2018

Job Description

  • Performs check in, check out and room change procedures and ensures all data are entered accurately into the hotel systems in accordance with reservation
  • Registers and rooms all arrivals according to established procedures
  • Handling guest enquires

Requirement

  • Diploma or above in hospitality management or related disciplines
  • 1 year relevant experience
  • Fluent in English, Cantonese and Putonghua, knowledge of other languages is an advantage
  • Shift duty including overnight shift maybe required
  • Knowledge of Opera PMS is preferred
  • Detail oriented, independent and able to handle challenges
  • More experience will be considered as Senior Guest Service Agent

We offer attractive remuneration package, competitive salary to the right candidate. Interested parties please send detail resume with current and expected salary to apply. All information received will be kept in strict confidence and only for employment-related purpose. Only short-listed candidates will be invited for interview.