Senior HR Manager (Hospitality)

Job level Senior
Work exp Minimum 12 Years
Education Bachelor Degree
Not Specified
Employment type Full Time
Benefits 5-day week, Shuttle bus, Insurance plan, Medical plan, Performance bonus
Industry Hospitality / Hotel Services
Job function Human Resources > HR Director / Manager
Published On 18/05/2018


- To direct and lead the HR function of the Company and formulate the overall human resources strategy for the Company whilst being a business partner to ensure the business delivers results and policies are created to support the business.

- To implement the learning and development strategies to meet the Company’s organisational needs and to develop talents ensuring they are given the opportunities to perform to their full potential. Establish and manage relevant organisational development initiatives to support the Company’s core value and strategic business objectives.


Roles and Responsibilities

  • Works closely with the General Manager and agrees on HR strategy to achieve the business goals
  • Acts as a business partner with the General Manager and the management team to lead, coach and optimise performance throughout the organisation
  • Ensures strategic business objectives are supported through the creation and application of HR solutions
  • Guided by head office HR Manual, design Company’s policies, procedures and other guidelines to be applied and maintained. Ensures compliance with the local labour regulations at all times. Provide immediate feedback and solutions to Management on any abnormalities
  • Acts as an advisor in terms of all other employee related matters such as counselling, grievance handling, fair disciplining to ensure the best possible labour relations
  • Ensures the HR, payroll and employee HR administration process in the HRIS are correct, robust and completed in a timely manner
  • Provides coaching to the leadership team in areas of HR, people management and performance management
  • Manages employee recruitment through effective channels and processes 
  • Develops a structured succession plan for all management team and to have a robust plan to develop high potential staff
  • Reviews the Company’s compensation and benefits package and keeps the General Manaer updated about the market trend
  • Formulates annual training plan and manages the Human Resources and Training budget
  • Delivers different level of learning and development activities and monitors the effectiveness of the programmes
  • Ensures all staff training activities are conducted in a creative and engaging manner, recorded and reviewed
  • Monitors the performance review process, the learning development plans thereafter and career plans if any
  • Designs a variety of HR initiatives to enhance employee engagement which includes employee relations, employee retention, employee recognition and employee wellness
  • Supports and provides guideline on Occupational Health and Safety policy and procedures


Desired Competencies

  • Degree in HR or related discipline
  • At least 12 years' solid HR experience
  • Caring and showing respect to people
  • Hands-on and strategic, being able to think about the future plan for the organization
  • Experience in leading a small team
  • Willing to take initiative and make decisions