Job No.: 493661
Employment Type: Full time
Departments: Channel Management
Job Functions: Customer Service, Dealing & Trading, Relationship Management

Senior / Investment Services Representative (Call Centre)


  • Handle customers' phone calls in stock trading, foreign exchange trading and other related services accurately and timely
  • Respond to customers enquiries and requests in relating to banking services or products from different channels professionally
  • Solicit new business through outbound calls in selling and promoting bank's products


  • Possess 5 subjects at Grade E / Level 2 or above in the HKCEE / HKDSE, including Chinese, English and Mathematic
  • With HKSI qualification is a must.
  • With experience in banking industry or financial institutions is a definite advantage
  • Good knowledge of investment products
  • Independent, self-motivated, customer-oriented and able to work under pressure
  • Possess hands-on PC skills in using MS Office applications and Chinese inputs
  • Excellent interpersonal and communications skills with good command of English and Chinese in both spoken and written; Putonghua is preferable
  • Willing to work on shift duties

We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidates. Interested parties, please submit your application online. For details, please visit our website “” 

Data collected would be used for recruitment purposes only. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt.

Job level Entry
Work exp
Education F.5 - F.7 or DSE
Industry Banking
Job function Banking / Finance (Others)
Sales / Business Development / Customer Service (Customer service / Sales Support)
Sales / Business Development / Customer Service (Telemarketing / Call Centre)
Location Kowloon
Employment type Full Time
Published On 07/11/2016