Senior IT Specialist - 5-day + 13-month

Job level Middle
Work exp No work experience
Education Associate Degree
Location
Within Hong Kong
Employment type Full Time
Industry Trading / Merchandising / Wholesale
Job function Information Technology > Help Desk / IT Support
Information Technology > Network / System Admin
Published On 08/11/2019
ref. BBBH10787_56675

About the Client:

Our client is a global sourcing firm with a need to hire a Helpdesk Support Officer, responsible for infrastructure and helpdesk support within the team in Hong Kong.

About the Role:

Reporting to the IT Manager, you will be responsible for the infrastructure & helpdesk support, namely system administration, server and network troubleshooting & maintenance, and end-user support. You will coordinate with Global IT teams to align IT policies and procedures. You will respond to user requests and work with internal & external business partners to resolve problems. You will provide user trainings and manage vendors on IT equipment and services.

The Successful Applicant:

  • Higher Diploma in Computer Engineering, Computer Science or equivalent.
  • 6 years of experience with IT helpdesk support and server and network infrastructure administration.
  • Proven track record of end-user support with proficient knowledge in desktop software, backup and recovery.
  • Global work exposure is a plus.
  • Good English and Chinese.

Click "" to apply for this position or call Hans Hui at +852 3180 4945 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.