RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Senior / Member Services Representative ( 5-day work / 14-18K / Double Pay / Fresh Welcome)

Job level Entry
Work exp No work experience To 10 Years
Education Diploma / Certificate
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Within Hong Kong
Employment type Full Time
Benefits 13-month pay, 5-day week, Competitive pay, Discretionary bonus, Flexible working hours, Meal allowance, Medical plan, MPF, Year-end bonus
Industry Property Management / Consultancy
Job function Catering / Hospitality > Customer Service / Ambassador
Security / Property Management / Safety Control > Property Management
Travel / Tourism > Customer Service / Guest Relations
Published On 19/10/2019

Main Responsibilities:

  • Deliver high quality VIP service in events, VIP lounge, service counter
  • Provide accurate information and prompt assistance to customers to enhance loyalty and satisfaction of customers
  • Collect feedbacks from customers and keeping good relationship with VIP
  • Perform administrative duties including data management for customers' spending records
  • Provide assistance on ad hoc duties, including promotion and gift redemptions

 

Qualifications:

  • Associate Degree holder or above in any discipline
  • At least 1 year experience in customer service, luxury retail or club lounge
  • Strong in interpersonal skills and with excellent service attitude
  • Proficiency in spoken and written English and Mandarin
  • Good in PC skills and Excel

 

What you may expect:

  • 5 Day work week
  • Full employee benefits
  • Comprehensive training provided
  • Double pay (13 Months Salary)
  • Discretionary bonus