Senior Officer, Account Opening - HSBC Operations, Services and Technology

Job level Middle
Location Hong Kong
Employment type
Industry Banking
Job function Banking / Finance > General / Operations
Banking / Finance > Others
Published On 21/09/2016
ref. 000085F5

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. 

HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HOST combines global expertise and technology to help keep us ahead of the competition. 

We are currently seeking a high caliber professional to join our team as Senior Officer, Account Opening. 

In this role, you will

  • Perform first checker function in account maintenance review of new and existing account
  • Perform system input and static data maintenance task related to customer account
  • Undertake the annual review exercise including review and verify the accuracy the required documents as per Anti Money Laundering requirement
  • Follow up the outstanding and expired documents for new and existing clients
  • Maintain the turnaround in account maintenance
  • No errors made in system input and no deficiency on documents requirement
  • Provide supports in resolving client related issue such as documentations and maintenances
  • Work closely with internal customers, marketing colleagues to ensure their business needs are adequately supported
  • Keep abreast of prevailing regulatory environment and work with appropriate stakeholders relevant to customer accounts, such as documentation requirements to ensure compliance
  • Ensure all relevant policies and regulatory bodies such as HKMA are implemented
  • Maintain satisfactory audit result from internal and external auditors
  • Perform ad hoc tasks and projects as assigned
  • Participate in system development and testing
  • Complete the daily works, project and assignments within the schedule and deadlines 

To be successful in this role, you should meet the following requirements

  • Diploma or degree with working experiences in account opening service
  • Knowledge of regulatory and documentation requirements of various types of account opening
  • Initiative and able to prioritize work with tight deadlines
  • Good computer skills including Excel and Microsoft Word
  • Good communication skill and inter personal skill
  • Proficiency in written and spoken English and Cantonese
  • Willing to work overtime

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis. For more information about the enhanced vetting for this role please contact the recruiter for this role.

For further details and application information please visit our career site, search under reference number 000085F5 

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited