Senior Officer, Client Management

At Sun Life, we work together, share common values and encourage growth and achievement. We offer many career paths that attract a wide variety of talent and skills. Follow a path that lets your talents shine.


Job Description

  • Provide support to client management team including prepare client presentation materials and coordinate client events
  • Draft all communication letter templates such as forms, letter & statements; prepare business requirements of website enhancement for our clients in order to increase client experience
  • Lead and conduct user acceptance test for digital tools, such as web, mobile apps.
  • Provide support to the design and UAT on digital tools.
  • Support ad hoc tasks assigned by supervisor


Preferred skills & qualifications

  • Diploma or above in Marketing or Business Administration preferred or equivalent in any discipline
  • At least 2 years of working experience in MPF industry with good understanding on products and market trends
  • Proficiency in PC applications including PowerPoint, Excel, Word and Chinese Word Processing 
  • Detail minded, eager to learn and good interpersonal skills
  • Good team players and problem solving skills
  • Self-driven with proven track record to deliver initiatives
  • Proficient in both spoken & written English and Chinese


We offer 5-day work, attractive salary, MPF, group life and group medical insurance and excellent career development opportunities to the right candidate.

We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only used for recruitment purpose.)


Job Category:

Customer Service / Operations

Sun Life Financial is a leading international financial services organization providing insurance, wealth and asset management solutions to individual and corporate Clients. Sun Life Financial has operations in a number of markets worldwide, including Canada, the United States, the United Kingdom, Ireland, Hong Kong, the Philippines, Japan, Indonesia, India, China, Australia, Singapore, Vietnam, Malaysia and Bermuda. As of December 31, 2018, Sun Life Financial had total assets under management of CDN $951 billion. For more information please visit

Sun Life Financial Inc. trades on the Toronto (TSX), New York (NYSE) and Philippine (PSE) stock exchanges under the ticker symbol SLF.

Job level Entry
Work Exp. 2 Years
Education Diploma / Certificate
Industry Insurance / Pension Funding (MPF)
Job function Accounting (Senior Management)
Banking / Finance (Account / Relationship Management )
Sales / Business Development / Customer Service (Sales Management)
Location Hunghom
Employment type
Published On 13/02/2020