Senior Project Manager/ Project Manager (Retail Project Management & Transformation)

Job level Middle
Work exp Minimum 5 Years
Education Bachelor Degree
Language Chinese - Cantonese, Chinese - Mandarin, English
Employment type Full Time
Industry Banking
Job function Banking / Finance > General / Operations
Banking / Finance > Project Management
Banking / Finance > Retail Banking / Branch Banking
Published On 25/10/2019
ref. 495330

Job No.: 495330
Employment Type: Full time
Departments: Personal Banking Products Department
Job Functions: Management, Project Management, Strategic Planning



  • Formulate and implement business plans in accordance with bank level strategy
  • Lead cross-departmental projects to review end to end processes and provide solutions to business partners to improve organizational efficiency and effectiveness
  • Lead project manager to conduct departmental level studies / projects to improve operating efficiency
  • Ordinate and promote the operational optimization at personal banking
  • Facilitate transformation at branch network and adopt Fintech at process flow to improve customer satisfaction and reduce operational cost
  • Drive and monitor progress of innovative and transformational projects
  • Participate at regional process transformation
  • Conduct and monitor relevant training programs to improve operational performance and efficiency, in order to enhance the quality standard on both management and operation staff
  • Prepare reporting of initiative status to Senior Management



  • Degree or above with major in Business Administration/ Statistics/ Finance/ Fintech or related discipline is preferred
  • Have at least 5 years’ experience in the banking industry, specifically in strategy planning and project management areas
  • Experience in exploring collaboration with other banks in Mainland China / Asia Pacific are preferable
  • Six Sigma Black Belt/ Lean Master is preferable
  • Strong project management, analytical, problem solving and decision making skills
  • Excellent communication and negotiation skills
  • Good command of both spoken and written English and Chinese. Mandarin is an advantage
  • Familiar with computer software e.g. MS Word, Excel, PowerPoint, Visio, MS Project, and able to set up Excel macros is an advantage
  • Flexible and adaptive to changes