Senior Project Manager, Transformation - HSBC Operations, Services and Technology

Job level Senior
Education Bachelor Degree
Location Hong Kong
Employment type Full Time
Industry Banking
Job function Banking / Finance > General / Operations
Banking / Finance > Others
Information Technology > Others
Published On 07/11/2016
ref. 000084EU

Some careers prize diversity more than others.

If you’re looking for a career where you will be respected as an individual and valued for the contributions you make, join HSBC and discover how diversity drives our success. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HOST combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high caliber professional to join our team as Senior Project Manager, Transformation.

In this role, you will

Plan, mobilise and direct projects of high complexity and scale from project definition to closure.

Responsible for the end to end planning and delivery of one or more projects proactively balancing scope, schedule, budget, risks, team, outcomes and benefits. Projects can be standalone or form part of a programme.

Responsible for deploying Global Transformation Project Management Framework and other Global Transformation Business Transformation Frameworks within their project.

Work closely with the Programme Manager, Global Portfolio Management Office and Portfolio Director to ensure alignment of their project with the wider change portfolio and the Group Strategy, Values and Behaviours.

Ensure the baselined scope, requirements, benefits, schedule and budget are managed as outlined in Business Transformation Frameworks. Identify and intervene where there is slippage and variance from plan.

Ensure compliance with external regulatory requirements, internal control standards and Group compliance policy.

Demonstrate effective financial skills to develop a detailed business case, including investments, detailed benefits and link to overall finances of the business.

Oversee the tracking of project risks, issues, dependencies, operating and capital spend. Assess the impact on the benefit realisation for the project and take action to minimise impact, actively challenging and removing obstacles.

Influence and collaborate with stakeholder and business partners to drive the right project outcomes. Represent the project team at discussions regarding project prioritisation and to create buy in for risk mitigation and contingency plans. Influence sponsor and stakeholder buy in to plans, key commitments and changes against baseline as they arise and stakeholder sign off for deliverables. Articulate to stakeholders the targeted benefits and takes joint responsibility for benefits realization.

Drive and manage the implementation of the change, to ensure business benefits are realised and that the transition from current state to target state is smooth. Ensuring that the organisation and other change audiences are ready, willing and able to function in the new business environment.

Formally close project, assess stakeholder satisfaction, and capture feedback, key learns from each project and feed back into Global Transformation methodologies and best practice.

Set the pace and operating rhythm, driving a culture of achievement and ensures pace by identifying and removing barriers to project success. Promote pace and energy within the team and leads by example. Mobilise the project team and allocate tasks and roles.

Responsible for the people and team management role for a group of junior resources and project managers within the projects and programmes. Set expectations, share best practice and manage, monitor, coach and develop team members to ensure that they maximise their performance, meet the required standards.

Alongside project delivery responsibilities, the Senior Project Manager may have a line responsibility for a pool of Project Managers including people management, performance management, resource management and professional development.

To be successful in this role, you should meet the following requirements

Post Graduate in a related field or commensurate practical experience

Ideally with professional certification in project, programme or change management

Excellent understanding of the project lifecycle

Excellent understanding of Global Transformation Business Transformation Frameworks and best practice techniques.

A thorough understanding of the purpose, value, culture and fundamentals of Global Transformation

Strong understanding of banking and understanding of how change drives benefits for HSBC, its customers and other stakeholders

Strong working knowledge of all functional areas in an operational or consulting capacity

Proven ability in successfully driving and implementing large scale, complex global and regional change initiatives

Multiple strong examples of the delivery of on time and on budget projects that achieve business case stated outcomes, a driver with bias towards delivery at pace and controlling project outcomes

In depth experience of working in a banking environment and change projects implementation, change management and benefits realisation

Proven experience of positive, challenging interactions with Senior Executives across the Group

Proven ability in developing cohesive working relationships with business partners, and working across multi disciplinary and multicultural diverse work environments

Successful experience in developing and retaining critical talent and building an effective leadership team

Strong people manager and broad experience in managing large teams of different work streams

For further details and application information please visit our career site, search under reference number 000084EU

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited