Senior Service Delivery Officer (PPD)

Job level Senior
Work exp Minimum 3 Years
Education Diploma / Certificate
Language Chinese - Cantonese, Chinese - Mandarin, English
Cheung Sha Wan
Employment type Full Time
Industry Banking
Job function Administration > Secretary
Banking / Finance > General / Operations
Banking / Finance > Legal / Compliance
Published On 31/05/2019
ref. 492253

Job No.: 492253
Employment Type: Full time
Departments: Personal Banking Risk And Integrated Management Department
Job Functions: Administration / Secretarial, Bank Operations, Compliance



  • Ensure AML compliance level with local rules and regulations as well as keeping abreast of company policies
  • Handle and coordinate different tasks within the team to ensure effective implementation of daily work and procedures
  • Comply with relevant government regulations and the Bank's internal guidelines and policies
  • Assist managers by implement and complete work/project that assigned
  • Supervise the operations to ensure efficiency as well as compliance with the Bank's policies
  • Perform other duties as delegated and assigned by the management


  • Diploma holder with major in Business Administration, Banking and Finance or other related discipline;
  • Experience in Banking field for 3 years or above, preferably in exposure to compliance area;
  • Understanding on retail banking operations with knowledge of banking environment and regulatory requirements in Hong Kong;
  • Excellent interpersonal, communications and presentation skills with good written and spoken English and Chinese, knowledge of Mandarin would be a definite advantage
  • Knowledgeable of Microsoft software (Word, Excel, PowerPoint) and Chinese  word processing