Senior System Engineer

Job level Entry
Work exp Minimum 3 Years
Education Bachelor Degree
Within Hong Kong
Employment type Full Time
Benefits 5-day week, Discretionary bonus, Education subsidies, Medical plan, Shuttle bus
Industry Information Technology
Job function Information Technology > Engineering - Network
Information Technology > Network / System Admin
Information Technology > Software Development
Published On 21/11/2019

The Senior System Engineer is responsible for maintain & support company’s internal system, also design, construct & maintain company’s commercial products for deployment to customers.


  • Work to resolve technical issues related to Radica’s products, web application service platform and its infrastructure for deployment to customers
  • Implement and maintain infrastructure monitoring systems to secure company’s mission critical web application service platform from unscheduled outage and SLA violating performance issues
  • Develop / Implement tools to automate / speed-up system diagnostics and application troubleshooting
  • Work closely with development team on optimization of client facing applications' efficiency, scalability, stability and availability
  • Document the system administration and deployment procedures and review/revise from time to time
  • Lower the cost of ownership for both in-house IT resources and customer deployments
  • Support the infrastructure for company’s various Big Data initiatives
  • Support pre-sales/post-sales activities
  • Manage and house keep company’s digital assets
  • Develop, test and execute disaster recovery plans
  • Coordinate infrastructure support and maintenance activities with team members from multiple geographic region


  • Bachelor of Science/Master of Science in Computer Science, Engineering or related subjects
  • Proven solid hands-on experience in Linux server administration (3 years+)
  • Fluent in Linux commands and shell scripting
  • Hands-on experience with supporting web architecture, e.g. Apache HTTP, Apache Tomcat, Jetty, Node.js, Ngrix, MongoDB, Redis, MySQL, Oracle
  • Knowledge of DNS, HTTP and SMTP
  • Experience in working with ticket system e.g. Jira, Zendesk
  • Hands-on experience with Amazon/Azure/Aliyun cloud infrastructure administration
  • Hands-on experience with system-level troubleshooting
  • Hands-on experience with system monitoring tools e.g. Zenoss, Nagios, Opsview
  • Hands-on experience with configuration management tools e.g. Puppet, Chef, Ansible and Salt
  • Hands-on experience/knowledge with log collection and analysis tools e.g. Elastic Search, LogStach, Beat
  • Good command in reading and written English and Chinese


  • Great Company Culture. Dynamic working environment. Rich gathering and team building
  • Rest and Relaxation. Minimum 17 paid holidays, One-month Escape Leave
  • Flexibility. Home office days, Flexible working hours
  • Health Benefits. Medical Insurance, Health Check-up/ Dental allowance
  • Radica University. Take the class, be equipped, get reimbursed
  • Leisure. Club house facilities (Swimming Pool, Gym, Yoga just downstairs of our office!)
Interested parties please send your full resume by clicking Apply Now.

~~~~ We love IT, we believe innovation can brings value ~~~~

Data held by the company relating to employment applications will be kept confidential and used only for processing applications. Applications who are not contacted within 1 month may consider their applications unsuccessful.

All personal data of unsuccessful applicants will be retained for a maximum period of two years and may refer suitable applicants to other vacancies within the company.

The Senior System Engineer is responsible for maintain & support company’s internal system, also design, construct & maintain company’s commercial products for deployment to customers.