Senior System Engineer

Job level Middle
Work exp Minimum 3 Years
Education Bachelor Degree
Within Hong Kong
Employment type Full Time
Industry Information Technology
Job function Information Technology > Help Desk / IT Support
Information Technology > Network / System Admin
Information Technology > Software Development
Published On 17/03/2020

 The Senior System Engineer is responsible for maintain & support company’s internal system, also design, construct & maintain company’s commercial products for deployment to customers.


  • Work to resolve technical issues related to Radica’s products, web application service platform and its infrastructure for deployment to customers
  • Implement and maintain infrastructure monitoring systems to secure company’s mission critical web application service platform from unscheduled outage and SLA violating performance issues
  • Develop / Implement tools to automate / speed-up system diagnostics and application troubleshooting
  • Work closely with development team on optimization of client facing applications' efficiency, scalability, stability and availability
  • Document the system administration and deployment procedures and review/revise from time to time
  • Lower the cost of ownership for both in-house IT resources and customer deployments
  • Support the infrastructure for company’s various Big Data initiatives
  • Support pre-sales/post-sales activities
  • Manage and house keep company’s digital assets
  • Develop, test and execute disaster recovery plans
  • Coordinate infrastructure support and maintenance activities with team members from multiple geographic region


  • Bachelor of Science/Master of Science in Computer Science, Engineering or related subjects
  • Proven solid hands-on experience in Linux server administration (3 years+)
  • Fluent in Linux commands and shell scripting
  • Hands-on experience with supporting web architecture, e.g. Apache HTTP, Apache Tomcat, Jetty, Node.js, Ngrix, MongoDB, Redis, MySQL, Oracle
  • Knowledge of DNS, HTTP and SMTP
  • Experience in working with ticket system e.g. Jira, Zendesk
  • Hands-on experience with Amazon/Azure/Aliyun cloud infrastructure administration
  • Hands-on experience with system-level troubleshooting
  • Hands-on experience with system monitoring tools e.g. Zenoss, Nagios, Opsview
  • Hands-on experience with configuration management tools e.g. Puppet, Chef, Ansible and Salt
  • Hands-on experience/knowledge with log collection and analysis tools e.g. Elastic Search, LogStach, Beat
  • Good command in reading and written English and Chinese


  • Great Company Culture. Dynamic working environment. Rich gathering and team building
  • Rest and Relaxation. Minimum 17 paid holidays, One-month Escape Leave
  • Flexibility. Home office days, Flexible working hours
  • Health Benefits. Medical Insurance, Health Check-up/ Dental allowance
  • Radica University. Take the class, be equipped, get reimbursed
  • Leisure. Club house facilities (Swimming Pool, Gym, Yoga just downstairs of our office!)

Interested parties please send your full resume by clicking  

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Data held by the company relating to employment applications will be kept confidential and used only for processing applications. Applications who are not contacted within 1 month may consider their applications unsuccessful.

All personal data of unsuccessful applicants will be retained for a maximum period of two years and may refer suitable applicants to other vacancies within the company.

The Senior System Engineer is responsible for maintain & support company’s internal system, also design, construct & maintain company’s commercial products for deployment to customers.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.