As a vital link in the technology value chain, Ingram Micro creates sales and profitability opportunities for vendors and resellers through unique marketing programs, outsourced logistics, technical and financial support, managed and cloud-based services, and product aggregation and distribution. The...

As a vital link in the technology value chain, Ingram Micro creates sales and profitability opportunities for vendors and resellers through unique marketing programs, outsourced logistics, technical and financial support, managed and cloud-based services, and product aggregation and distribution. The company is the only global broad-based IT distributor, serving more than 150 countries on six continents with the world’s most comprehensive portfolio of IT products and services. Visit http://www.ingrammicro.com/.

Senior System Engineer / System Engineer

Job level Entry
Work exp 1 Year To 3 Years
Education Bachelor Degree
Location
Within Hong Kong
Employment type
Benefits 5-day week, Insurance plan, Medical plan, Transportation allowance
Industry Information Technology
Job function Information Technology > Network / System Admin
Information Technology > Technical Writing / Consulting
Published On 23/10/2018

Main Duties and Responsibilities

  • Perform value-added professional services such as implementation, support, training and maintenance
  • Perform project assessment, implementation and deployment activities
  • Develop technical configuration and deployment documentation
  • Provide technical consultancy and training to customer’s staff
  • Provide escalated support to the customer upon implementation
  • Provide Level-2/3 support and troubleshooting to resolve issues
  • Liaise with vendors and other IT personnel for problem resolution

Skills and Attributes Requirements

  • Knowledge on Microsoft and VMware installation, configuration & migration
  • knowledge on SAN Storage and Enterprise backup solutions (e.g. NetApp, HPE 3PAR, Veeam)
  • Project management experience is an added advantage
  • Receptive to 24/7 standby services support
  • A keen, positive attitude individual as well as effective team player
  • Fast learner and ability to work under minimal supervision
  • Willing to strengthen customer-facing, communication and presentation skills

Business Experience Requirements

  • 1-3 years hands on implementation experience
  • Holder of IT certificates including MCSA / VCP is an advantage

Academic and Language Requirements

  • University Degree in Information Technology or related discipline
  • High Proficiency in spoken and written English and Cantonese

Interested parties please submit full resume with current/last salary, expected salary, and available date by clicking below.

Ingram Micro is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes.