Founded in 1999 by a group of experts from different industries, Seamatch is the leading recruitment services provider of specialist recruitment and HR outsourcing services. With offices in Beijing, Shanghai, Hong Kong and Singapore, and a team of over 30 professional consultants, we place quality at...

Founded in 1999 by a group of experts from different industries, Seamatch is the leading recruitment services provider of specialist recruitment and HR outsourcing services.

With offices in Beijing, Shanghai, Hong Kong and Singapore, and a team of over 30 professional consultants, we place quality at the center of everything and aim at providing the best services to both our clients and candidates.

 

Senior System Specialist

Job level Entry
Work exp No work experience
Education Associate Degree
Language Chinese - Cantonese
Location
Within Hong Kong
Employment type Full Time
Benefits 5-day week
Industry Information Technology
Job function Information Technology > Network / System Admin
Published On 14/01/2020
ref. LS

Senior System Specialist  

The Job:

  • Support the Backend Service Team and Helpdesk Service Team in operating IT Service Management for contact centers
  • Prepare and align new IT Systems with business requirements and develop the related documentations
  • Plan, build and execute IT System, Storage, Network, Security projects with optimal configuration, application tuning and performance monitoring in accordance with good industry practice
  • Act as primary role for pre-audit check and response by defining standards to meet compliance and regulatory requirements, including computer and network asset inventory, privileged access control, information security, firewall policies and facilities maintenance, etc.
  • Proactive review and liaise with vendors for contract agreed service level, change control, incident response reporting and uptime availability etc.
  • Subject to ad-hoc assignment, standby / emergency call-out duty or overtime work is required upon request

 

 

The Person:

  • Bachelor degree holder in Computing or related disciplines
  • 4 years or above hands-on experience in scalable IT system administration
  • Proficient in Windows and Linux Server with VMware or Hyper-V, SQL Server, Data Protection, Networking will be an advantage
  • Self-motivated and positive thinking, customer-oriented with can-do attitude, incident response and root cause analysis skills
  • Good communication and interpersonal skills, and able to work independently
  • Good command of spoken and written English and Chinese