CL Computers Group is a Pan-Asia information technology company, founded in 1979. Emerged from the engineering team of the Group, CL Technical Services Ltd is now the largest subsidiary of the Group. The Company providesrecruitment & secondment service to many major corporations of diversified business...
CL Computers Group is a Pan-Asia information technology company, founded in 1979. Emerged from the engineering team of the Group, CL Technical Services Ltd is now the largest subsidiary of the Group. The Company providesrecruitment & secondment service to many major corporations of diversified business natures. We aim to assist her clients the IT support functions which enabling them to increase their service capabilities and focus on developing the core business.

Senior Technical Service Officer - Voice (Up to $25K)

Job level Entry
Work exp Minimum 3 Years
Education Diploma / Certificate
Location
Kowloon City
Employment type Permanent
Benefits 5-day week
Industry Information Technology
Job function Information Technology > Engineering - Hardware
Information Technology > Network / System Admin
Published On 29/05/2019

Job Duties:

  • Support a wide range of voice products including PBX, VoIP, SIP, etc. movement, change and maintenance
  • Responsible for the daily operation and administration work in the areas of Voice and Network aspect
  • Carry out Operation Center routine jobs as per defined procedures and work instructions.
  • Act as the 1st customer contact point / technical helpdesk agent
  • Work closely with internal relevant parties for service restoration, planned maintenance, drill or disaster recovery
  • Shift duty and 2nd tier support during non-office should be required

 

Requirements:

  • High Diploma or above Holder in Electronic Engineering, Computer Engineering, Information Technology or equivalent
  • 3 - 5 years’ experience in IPT / Networking installation or maintenance support
  • Holder of CCNA \ CCNP and collaboration has advantage
  • Excellent interpersonal and presentation skills, and have a mature, responsible and self-motivating attitude
  • Good customer services and able to work under pressure
  • Work independently, self-initiative

 

If interested in the above post, please send full resume with academic background, work history, current and expected salary by clicking

For more job opportunity, please visit our website: www.clts.com

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