Senior Vice President Client Service - Global Payments and Cash Management

Job level Senior
Education Bachelor Degree
Location Hong Kong
Employment type Full Time
Industry Banking
Job function Banking / Finance > Corporate Banking
Banking / Finance > Others
Accounting > Others
Published On 20/01/2017
ref. 00008GR2

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Global Liquidity and Cash Management (GLCM) is an integral part of our client proposition and employs our global network to capture market share and deliver growth. The business covers 90% of the world’s trade and capital flows, with access to over 150 clearing systems. We are uniquely positioned to help clients make payments, manage their liquidity and maximize the use of their cash and work with 95% of Fortune 100 Companies. GLCM has been named #1 Cash Management bank globally for the last four years.

We are currently seeking a high caliber professional to join our team as Senior Vice President Client Service.

In this role, you will

  • Ensure deployment of regional and global client service proposition to top tier HSBC clients
  • Deliver the end to end client fulfillment model and ensure this is enhanced with internal initiatives and customer feedback
  • Contribute to the establishment of the strategic direction for consistent delivery of top quality and market leading Client Service function
  • Act as an ambassador for the team and contribute fully to its development, effectiveness and success
  • Continually reassess the operational risks associated with the role and inherent in the business
  • Ensures risk policies and governance frameworks are appropriately implemented

To be successful in this role, you should meet the following requirements

  • Solid experience in Liquidity and Cash Management
  • In depth knowledge of industry standards related to all Cash Management products and services
  • Experience with or knowledge of local regulatory requirements related to Anti Money Laundering
  • Good level of business acumen and commercial awareness, including economic, cultural, procedural and regulatory issues
  • Proven ability to deliver creative and flexible customer solutions
  • Ability to understand a customers business and the fundamentals of running a business
  • Ability to interact with business customers at all levels
  • Excellent interpersonal skills and ability to interact and build relationships with internal and external stakeholders
  • Excellent time management, planning and organisation skills
  • Excellent range of communication skills, including written, verbal, and the ability to deliver compelling presentations
  • Strong analytical, problem solving, technical skills
  • Experience in driving individual performance to achieve customer and financial targets
  • Strong leadership and team motivational skills

For further details and application information please visit our career site, search under reference number 00008GR2

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited