Meet JOS As an agile, vibrant and fast-growing IT business of the Global Fortune 500 Jardine Matheson Group, we pride ourselves in cultivating an entrepreneurial spirit. Our solutions and services, supported by deep Asia Pacific roots, have developed a strong regional customer footprint . Now, as IT...

Meet JOS

As an agile, vibrant and fast-growing IT business of the Global Fortune 500 Jardine Matheson Group, we pride ourselves in cultivating an entrepreneurial spirit. Our solutions and services, supported by deep Asia Pacific roots, have developed a strong regional customer footprint . Now, as IT becomes a business enabler, we want passionate and driven individuals to help our customers improve their business and explore new opportunities. Plus, you will have the opportunity to give back to society as a good JOS Corporate Citizen by working closely with the various NGOs that we support.

SERVICE ADMINISTRATOR / RECEPTIONIST (REF. NO. 10003914)

Job level Entry
Education F.5 - F.7 or DSE
Location
Taikoo Shing
Employment type Full Time
Benefits Insurance plan, Medical plan, Paid overtime, Performance bonus
Industry Internet / Digital / eCommerce
Job function Administration > Receptionist
Sales / Business Development / Customer Service > Customer service / Sales Support
Information Technology > Help Desk / IT Support
Published On 22/08/2019

Responsibilities:

  • Provide quality service to all of our customers through various channels (Incoming, Phone and Email)
  • Register calls to logging system and give initial support to customers
  • To perform support according to defined workflow

Requirements:

  • Diploma or above with at least 1 year relevant experience
  • Good command of written and spoken English, Mandarin & Cantonese
  • Strong interpersonal and communication skills
  • Able to work independently and deal with complaints
  • Able to work shift and non-office hour
  • Candidates with PC knowledge is preferred

Explore more about our new initiatives; please visit our website at www.jos.com. 

Join Us Today!

All information provided by applicants will be treated in strict confidence and used for consideration in relation to the relevant post within the company.

All personal data of unsuccessful applicants will be destroyed within two years. Applicants who are not invited for an interview within 3 weeks may consider their application unsuccessful.

We are an Equal Opportunities Employer.

All information provided by applicants will be treated in strict confidence and used for consideration in relation to the relevant post within the company. 
All personal data of unsuccessful applicants will be destroyed within two years. Applicants who are not invited for an interview within 3 weeks may consider their application unsuccessful.

We are an Equal Opportunities Employer.