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AIA International Limited

About AIA Hong Kong and AIA Macau

AIA Hong Kong and AIA Macau are subsidiaries of AIA Group Limited. AIA Group Limited established its operations in Hong Kong in 1931. We have more than 11,000 financial planners*, as well as an extensive network of brokerage and bancassurance partners who serve more than 1.8 million customers*. Our products range from individual life, group life, accident, medical and health, personal lines insurance to investment-linked products with numerous investment options. We are also dedicated to providing superb product solutions to meet the financial needs of high net worth customers.
* As of February 2016

AIA International Limited About AIA Hong Kong and AIA Macau AIA Hong Kong and AIA Macau are subsidiaries of AIA Group Limited. AIA Group Limited established its operations in Hong Kong in 1931. We have more than 11,000 financial planners*, as well as an extensive network of brokerage and bancassurance...
AIA International Limited

About AIA Hong Kong and AIA Macau

AIA Hong Kong and AIA Macau are subsidiaries of AIA Group Limited. AIA Group Limited established its operations in Hong Kong in 1931. We have more than 11,000 financial planners*, as well as an extensive network of brokerage and bancassurance partners who serve more than 1.8 million customers*. Our products range from individual life, group life, accident, medical and health, personal lines insurance to investment-linked products with numerous investment options. We are also dedicated to providing superb product solutions to meet the financial needs of high net worth customers.
* As of February 2016

Service and Sales Advisor (Outbound Tele-Services) (12-months Contract)

Job level Entry
Work exp Minimum 2 Years
Education F.5 - F.7 or DSE
Location
Wong Tai Sin Kowloon, Hong Kong
Employment type Contract
Industry Insurance
Job function Sales / Business Development / Customer Service > Customer service / Sales Support
Quality Control / Quality Assurance > Quality Control & Assurance
Published On 15/04/2018 2018-04-15

Job Summary

  • Contribute to the growth of AIA HK business by providing tele-services to AIA customers in respect of cross-selling / upselling, conserving and creating warm appointments with agents, and support the company’s initiatives of multi-channel campaigns, services to sales initiatives and other strategic initiatives.

Job Responsibility

  • Help generate direct sales revenue to the company by providing cross selling and up-selling tele-services to existing AIA and potential customers as assigned by supervisors / company
  • Help generate renewal business by supporting the company retention and conservation programs as assigned by the company to improve the overall policy persistency performance as assigned by supervisors / company
  • Help generate indirect sales revenue to the company by generating appointment leads to create potential sales opportunities for the agency force as assigned by supervisor / company
  • Support and handle different nature of campaigns such as existing customer lead generation campaigns and ROP series product under Life business
  • Support and handle company’s services to sales initiatives, including strategic campaigns on Special Caring Group customers / inactive customers for agent re-assignment program, connected program etc

Job Requirements

  • HKCEE / DSE holder or equivalent with at least 2 years' working experience
  • Experience in Customer Service / Sales / Insurance experience is an added advantage
  • Candidate with Hong Kong Insurance Intermediary Examination Paper 1, 2 and 3 is a must; Paper 4 and 5 is an added advantage
  • Good oral presentation and communication skills

We offer an attractive remuneration package to the successful candidate.   Please submit your application by clicking “Apply Now” for our processing.

 

All personal information provided by applicant will be treated in strict confidence and used solely for recruitment purposes. The personal information will be used strictly in accordance with AIA’s personal data policies, a copy of which will be provided upon request. It is possible that information about the applicant or the applicant’s application will be shared with AIA and its related companies. AIA will retain all applications no longer than 24 months after which the documents will be destroyed.