We sincerely invite applications for the position of

We sincerely invite applications for the position of

Service Call Centre Associate (Housekeeping Clerk)

Job level Entry
Work exp No work experience
Education Diploma / Certificate
Location Hong Kong
Employment type Full Time
Industry Hospitality / Hotel Services
Job function Catering / Hospitality > Housekeeping / Room Attendant
Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Telemarketing / Call Centre
Published On 23/09/2016


  • Handle customer inquiries both telephonically
  • Manage and resolve customer complaints
  • Provide customers with product and service information
  • Designates Room Attendant work assignments
  • Coordinates housekeeping duties and activities
  • Maintains lost and found dispatch logs


  • Diploma / Certificate holder or equivalent in Hospitality Management
  • Customer-oriented with strong communication skill
  • Excellent telephone manner, fluent in English and Mandarin
  • Fresh graduate will also be considered

Interested candidates please send your resume and expected salaries to adm.hkwh@metroparkhotels.com 

Applicants who are not invited for interview within four weeks may consider their applications unsuccessful.

Personal data collected will be used strictly for recruitment purpose only.