Software Engineer (SDK Support)

Job level Entry
Education Not applicable
Location
Kowloon Bay
Employment type Full Time
Benefits Dental plan, 5-day week, Shuttle bus, Medical plan, Performance bonus
Industry Telecommunications
Job function Information Technology > Software Development
Information Technology > Others
Published On 04/10/2018

Responsibilities

  • Customer support --- take ownership of customer issues, ensure proper follow-up in a timely manner
  • Develop iOS and Android reference implementations of new SDK features in line with the M800 roadmap
  • Analyze problems and identify solutions to customer issues
  • Provide accurate response to customers in a timely manner
  • Ongoing enhancement and support of the SDK demo application [iOS, Android]
  • Document solutions in the form of knowledge base, white papers & examples

 

Requirements

  • At least 3 years of experience in a similar role
  • BS in Computer Science, engineering or relevant prior work experience
  • Enjoy working with customers, dependable, independent, and possess excellent communication skills
  • Plus: IOS and/or Android application development experience (Objective C, Java)
  • Plus: Cross-platform development experience in C++ and good feel for OO concepts and patterns
  • Plus: Knowledge of VoIP protocols (SIP) and video-conferencing technology
  • Fluency in English and Putonghua is a MUST

 

 To protect the privacy of personal data, all applications will be treated in strict confidence. Personal data collected will be used for recruitment purposes only.Applicants not hearing from us within 6 weeks may consider their applications unsuccessful. We may also consider their application for other or future vacancies. Personal data of unsuccessful applicants will be retained for a maximum period of 6 months.