Solution Specialist, eMarketing & CRM

Job level Middle
Work exp Minimum 4 Years
Education Bachelor Degree
Location
Within Hong Kong
Employment type Full Time
Industry Internet / Digital / eCommerce
Job function Digital / Web / Mobile > Digital Marketing / Social Media
Marketing / Public Relations > Marketing - Communications
Marketing / Public Relations > Marketing - General / Support
Published On 08/11/2019

WHAT YOU'LL DO:

  • Scope & outline the CRM solution requirement to address the project requirements for new or existing clients;
  • Proactive assess solution specifications in light of changing customer requirements, and recommend solution changes that optimize value for both customer and the company;
  • Prepare the pitching proposal, presentation, documentation, specification, quotation & internal briefing form;
  • Work closely with client, internal cross department & external vendor to ensure the project delivery & participate in project implementation, project coordination, technical integration and training;
  • Provide coaching and professional development to sales team in order to enhance their product knowledge, technical acumen, and technical sales skill;
  • Keep up-to-date on relevant competitive CRM solutions, e-Marketing products and services-provide technical and share to Sales
  • Assist sales & support team to handle ad-hoc support case

WHAT QUALIFICATIONS YOU NEED TO GET:

  • Degree in Business Administration, Marketing or related disciplines
  • At least 4 years’ experience in project based on digital marketing & CRM implementation project
  • Good account management skill-set of client retention, contract renewal, service scope up-&-cross selling
  • Strong interpersonal skill and coordination, organizational skills
  • Ability to simultaneously prioritize and multi-task projects
  • CRM, digital, technology-savvy & willing to work under pressure & tight timeline
  • Fluent English and Mandarin (both verbal and written)

WHAT YOU WILL LOVE ABOUT US:

  • Great Company Culture. Dynamic working environment. Rich gathering and team building
  • Rest and Relaxation. Minimum 17 paid holidays, One-month Escape Leave
  • Flexibility. Home office days, Flexible working hours
  • Health Benefits. Medical Insurance, Health Check-up/ Dental allowance
  • Radica University. Take the class, be equipped, get reimbursed
  • Leisure. Club house facilities (Swimming Pool, Gym, Yoga just downstairs of our office!)

~~~~ Data makes our life more beautiful ~~~~

Interested parties please send your full resume by clicking
 

Data held by the company relating to employment applications will be kept confidential and used only for processing applications. Applications who are not contacted within 1 month may consider their applications unsuccessful.

All personal data of unsuccessful applicants will be retained for a maximum period of two years and may refer suitable applicants to other vacancies within the company.