The American Club Hong Kong offers one of the most diverse and unique working environments for hospitality professionals in Hong Kong. As one of our employees, you will be part of a dedicated team working for a “Platinum Club of the World”. Do you want to grow with our amazing team and help...

The American Club Hong Kong offers one of the most diverse and unique working environments for hospitality professionals in Hong Kong. As one of our employees, you will be part of a dedicated team working for a “Platinum Club of the World”.

Do you want to grow with our amazing team and help us celebrate our 100 year anniversary in 2025? We are looking for individuals with lots of enthusiasm who are team orientated with excellent customer service skills. and build your career with us!

Spa Manager - Tai Tam Country Club (5 days work)

Job level Middle
Work exp Minimum 10 Years
Education Bachelor Degree
Location
Southern District
Employment type Full Time
Benefits 5-day week, Dental plan, Gratuity, Insurance plan, Medical plan
Industry Hospitality / Hotel Services
Job function Catering / Hospitality > Others
Health / Fitness / Beauty Care / Recreation > Beauty Care Services
Medical Services > Therapist
Published On 14/10/2019

Job Summary:

This position has an extensive of exposure, which includes managing a high quality and luxurious Spa with a broad range of beauty and wellbeing product and service. All in all, to aim at providing world-class service and interesting programme which could satisfy our members’ need of the greatest extend.

Join one of the top Private clubs in Hong Kong as our Spa Manager. With five unique treatment rooms, full service nail salon and hair salon, this position will be vital in continuing to deliver five star luxury services with world class therapists and products to our valued members.  

Job Duties & Responsibilities:

  • This role requires strong leadership skills to manage a diverse team.
  • Create training plans to encourage people development and set clear, achievable targets for the team.
  • Lead by example and be present on the floor when needed.
  • Communicate clearly and with transparency, assist the Director to lead the team to move towards Club’s direction.
  • Ensure Spa treatments are regularly reviewed to keep them attractive and up to the market trend.
  • Strategically provide suggestions on marketing plan, and monthly promotions.
  • Must be able to handle difficult situations and/or challenging member situations face-to-face, via phone or via emails as well as be able to coach the team to manage similar situations.
  • Manage daily operations including operational hours and manpower to ensure resources are at the optimal use.
  • Ensure inventory, member preferences and any related reports are accurately recorded and submitted in a timely manner.
  • Ensure safety is always priority, which includes but not limited to equipment, facilities, work area and member areas.
  • Work closely with other departments.


Job Requirements:

Education & Experience

  • University or College Graduate or above.
  • At least 10 years working experience, 5 years in a managerial position within Spa operations.
  • Qualified ITEC level 2 in Spa treatments or equivalent; relevant Health and Safety certification.

Skills & Personalities

  • Fluent in Spoken and Written English.
  • Good management, organization, communication and interpersonal skills.
  • Effective verbal and written communication skills, with the ability to work through complex data or situations to see the bigger picture.
  • A flexible and ‘can do’ approach to problem solving and working with others.
  • Hands on management approach with the ability to mentor and coach all levels of experience and skills.
  • Decisive and positive leader.
  • Creative and intuitive.
  • Tactful, patient and fair.
  • Good listener, problem solver.
  • Outgoing and enthusiastic.

Working Location:Tai Tam

We offer attractive remuneration and career development opportunity. Please send full resume to Director of Human Resources, The American Club Hong Kong, 6/F., Chinachem Tower, 34-37 Connaught Road Central, Central, Hong Kong or by fax: 3585 1360 or email: . For more information please visit our website: www.americanclubhk.com

We are an equal opportunity employer. All information provided by applicants will be used for recruitment related purpose only and handled in strict confidence by authorized personnel only. Only short-listed candidates will be notified. The personal data collected will be destroyed after 3 months.