We sincerely invite applications for the position of

We sincerely invite applications for the position of

Sr. Guest Service Officer/ Guest Service Officer

Job level Entry
Work exp No work experience
Education Diploma / Certificate
Location
Within Hong Kong
Employment type Full Time
Industry Hospitality / Hotel Services
Job function Catering / Hospitality > Customer Service / Ambassador
Catering / Hospitality > Front Desk / Front Office
Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 01/09/2018

Responsibilities:

  • Responsible and familiar with front desk duties including check in/out, reservations, registration, cashier, handling customer enquiries and complaints and records keeping.
  • To follow up with the job assignment and ensure hotel revenue is properly recorded.
  • To provide one-stop comprehensive and high quality guest services for customer.

Requirements:

  • Diploma / Certificate holder or equivalent in Hospitality Management
  • Customer-oriented with strong communication skills
  • Proficient in spoken English, Cantonese and Putonghua.
  • Enthusiastic, positive, people-oriented and pleasant personality
  • Candidate with more experience will be considered as Senior Guest Service Officer
  • Fresh graduate will also be considered

Interested candidates please send your resume and expected salaries to

Applicants who are not invited for interview within four weeks may consider their applications unsuccessful.

Personal data collected will be used strictly for recruitment purpose only.