About this employerABC GroupEstablished in 2002, ABC Group is a leading educational company comprised of English Language Schools and International Kindergartens, Franchising Schools, a PR Agency and a Charitable Organisation. The group has enjoyed a long and successful reputation in English language...
About this employer

ABC Group

Established in 2002, ABC Group is a leading educational company comprised of English Language Schools and International Kindergartens, Franchising Schools, a PR Agency and a Charitable Organisation. The group has enjoyed a long and successful reputation in English language education, catering to children and young adults. ABC Group operates a total of 17 branches of educational establishments in Hong Kong and Bangkok, including ABC Pathways School, franchising brand Juniorversity, ABC Pathways International Kindergarten, in addition to Bread & Butter Strategic Consultancy and the ABC Education Foundation.

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Student Affair Officer / Student Service Officer

Job level Entry
Work exp Minimum 1 Year
Education F.5 - F.7 or DSE
Location
North Point
Employment type Full Time
Industry Education / Training
Job function Administration > Receptionist
Education / Training > Others
Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 02/08/2019
ref. ADMIN-SAO/SSO-30NOV2018

 

Responsibilities:

  • Handling general enquiries about appropriate course options and courses offered.
  • Enrolling students and taking payments according to the School’s procedures.
  • Maintaining filing, indexing or record systems.
  • Providing after-sales services and enquiry follow up.
  • Assisting to monitor students’ progress and offer support to parents.
  • Undertaking other routine administrative duties.
  • Responsible to the Centre Manager or the supervisor for providing assistance in school routines.

Requirements:

  • Form 7 or above, with a 1-2 year working experience in a customer service or related field.
  • Good command in spoken and written English as well as Chinese.
  • Familiar in using Microsoft Office (Excel, Word, and PowerPoint).
  • Strong sense of responsibility and attention to details.
  • Good communication skills with a positive attitude.
  • Rostered to work 5-day a week including Saturday; prepared to work some Sundays.
  • Flexibility in adjusting hours is required when there is an operational need to do so.  

 

Employment Benefits

  • Off on all Public Holidays
  • Performance Bonus
  • Monthly and Annual Good Attendance Bonus
  • Staff Price on Tuition Fee
  • Medical benefits

Remarks:

  • More qualified candidates may be considered for the position of Student Affair Officer / Student Service Officer (full time).
  • All successful candidates will be expected to begin as Education Trainee.

Interested parties please send full resume, expected salary and date of availability by clicking or mail to the Human Resources Director, at 17/F., Java Commercial Centre, No. 128 Java Road, North Point, Hong Kong


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