About this employerABC GroupEstablished in 2002, ABC Group is a leading educational company comprised of English Language Schools and International Kindergartens, Franchising Schools, a PR Agency and a Charitable Organisation. The group has enjoyed a long and successful reputation in English language...
About this employer

ABC Group

Established in 2002, ABC Group is a leading educational company comprised of English Language Schools and International Kindergartens, Franchising Schools, a PR Agency and a Charitable Organisation. The group has enjoyed a long and successful reputation in English language education, catering to children and young adults. ABC Group operates a total of 17 branches of educational establishments in Hong Kong and Bangkok, including ABC Pathways School, franchising brand Juniorversity, ABC Pathways International Kindergarten, in addition to Bread & Butter Strategic Consultancy and the ABC Education Foundation.

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Student Affair Officer / Student Service Officer (Kornhill Campus)

Job level Entry
Work exp Minimum 1 Year
Education F.5 - F.7 or DSE
Location
Quarry Bay
Employment type Full Time
Industry Education / Training
Job function Administration > Receptionist
Education / Training > Others
Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 11/10/2019
ref. ADMIN-SAO/SSO-30NOV2018

 

Responsibilities:

  • Handling general enquiries about appropriate course options and courses offered.
  • Enrolling students and taking payments according to the School’s procedures.
  • Maintaining filing, indexing or record systems.
  • Providing after-sales services and enquiry follow up.
  • Assisting to monitor students’ progress and offer support to parents.
  • Undertaking other routine administrative duties.
  • Responsible to the Centre Manager or the supervisor for providing assistance in school routines.

Requirements:

  • Form 7 or above, with a 1-2 year working experience in a customer service or related field.
  • Good command in spoken and written English as well as Chinese.
  • Familiar in using Microsoft Office (Excel, Word, and PowerPoint).
  • Strong sense of responsibility and attention to details.
  • Good communication skills with a positive attitude.
  • Rostered to work 5-day a week including Saturday; prepared to work some Sundays.
  • Flexibility in adjusting hours is required when there is an operational need to do so.  

 

Employment Benefits

  • Off on all Public Holidays
  • Performance Bonus
  • Monthly and Annual Good Attendance Bonus
  • Staff Price on Tuition Fee
  • Medical benefits

Remarks:

  • More qualified candidates may be considered for the position of Student Affair Officer / Student Service Officer (full time).
  • All successful candidates will be expected to begin as Education Trainee.
  • Location : Kornhill, Quarry Bay

Interested parties please send full resume, expected salary and date of availability by clicking or mail to the Human Resources Director, at 17/F., Java Commercial Centre, No. 128 Java Road, North Point, Hong Kong


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