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Sun Hing Group has been established for more than 70 years and has investments in Hong Kong, mainland China and Canada. We have over 300 employees in Hong Kong and cover a wide range of business areas including thirty party logistics (3PL), cargo consolidation, drayage, insurance brokerage, wealth management, I.T. management solutions, conference and business centre. At Sun Hing, we strive to deliver the same business understanding and enthusiasm with our customers for further development and embrace the challenges in future.

One of our Core Values is “PEOPLE” in Sun Hing. We are now looking for high caliber candidates to join our company in the following position.

Sun Logistics Company Limited is a member of Sun Hing Group.

 

For further information, please visit us at http://www.sunhinggroup.com

Sun Hing Group has been established for more than 70 years and has investments in Hong Kong, mainland China and Canada. We have over 300 employees in Hong Kong and cover a wide range of business areas including thirty party logistics (3PL), cargo consolidation, drayage, insurance brokerage, wealth management,...

Sun Hing Group has been established for more than 70 years and has investments in Hong Kong, mainland China and Canada. We have over 300 employees in Hong Kong and cover a wide range of business areas including thirty party logistics (3PL), cargo consolidation, drayage, insurance brokerage, wealth management, I.T. management solutions, conference and business centre. At Sun Hing, we strive to deliver the same business understanding and enthusiasm with our customers for further development and embrace the challenges in future.

One of our Core Values is “PEOPLE” in Sun Hing. We are now looking for high caliber candidates to join our company in the following position.

Sun Logistics Company Limited is a member of Sun Hing Group.

 

For further information, please visit us at http://www.sunhinggroup.com

Supervisor, Customer Services (Kwai Chung)

Job level Middle
Work exp Minimum 5 Years
Location
Kwai Chung New Territories, Hong Kong
Employment type
Industry Freight Forwarding / Logistics / Delivery
Job function Logistics / Transportation > Customer Services
Published On 06/04/2018 2018-04-06

Key Responsibilities

  • Manage daily operation of one team
  • Job Allocation of each colleague in the team
  • Review and provide recommendations to enhance operations efficiency and inventory control
  • Monitor in/out record of stock to ensure inventory integrity and accuracy
  • Work with warehouse supervisor to conduct cycle counts and stock takes
  • Be a key customer services contact point of assigned key accounts
  • Provide proactive customer services on account servicing to enhance CS quality
  • Handle customers’ complaints – to investigate and propose follow-up actions when irregularities
  • Work location:Kwai Chung HLC (Terminal 4)

Who we are looking for

  • Form 5 or above
  • 5 year experiences in Logistics/ Warehouse
  • Excellent communication & inter-personal skills
  • Professional telephone manner in handling customers’ enquiries
  • Positive attitude while under pressure and able to meet deadlines
  • Fluent in spoken and written English, Chinese & Mandarin
  • Knowledge on PC applications
  • Immediately available would be an advantage

 

What we can offer

  • Staff referral bonus scheme
  • Medical Scheme /Education Subsidy /Kids Education Subsidy
  • Birthday Leave /Marriage Leave /Paternity Leave
  • Transportation allowance
  • Public holidays
  • On-the-job training

 

 

We offer competitive salary and benefits package including: performance bonus, annual leave, mandatory provident fund scheme, medical scheme and ample career development opportunities to successful candidate. Interested parties please send your full resume to SL-HR@hksunlogistics.com with latest salary history and expected salary. Shortlisted candidates will be arranged for interview.

All information provided will be treated in strict confidence and personal data will be used solely for recruitment purpose. Unsuccessful candidates may be considered for other vacancies in our group. Applicants who are not contacted within 6 weeks shall consider their application unsuccessful and it will be kept for future reference. All unsuccessful applications will be destroyed within 12 months.