Multisoft Limited is a Hong Kong based network infrastructure service provider, aims at delivering professional and quality of services to our customers, enabling them to increase flexibility, security and availability of their computer networks. Multisoft offers a wide range of total network solutions...

Multisoft Limited is a Hong Kong based network infrastructure service provider, aims at delivering professional and quality of services to our customers, enabling them to increase flexibility, security and availability of their computer networks. Multisoft offers a wide range of total network solutions that allow our customers to selectively or comprehensively enhance their network environments.

In term of information value, Multisoft has the technical expertise in building the infrastructure of the enterprise-wide IT system or Internet-based global IT system for our customers. In term of business goal, we have our business professionals to offer business solution to our customers. Therefore, Multisoft equipped with experienced personnel on both areas will offer business solution by employing rigorous and stringent method or process and making use of top-quality computer products, services and supports to our customers so that they can reap the entire value from the top-of-the-line computer technology and result-oriented methodology.

Since 2006, we have been growing rapidly and stable, in order to further expand our business for Hong Kong, China, and Overseas, our sales team needs more young and energetic people to help developing our business. Here is the opportunity to join our family and to grow with us.

Websites: http://www.multisoft.com.hk

Supervisor - IT Support Team (System Integration)

Job level Middle
Work exp Minimum 5 Years
Education Diploma / Certificate
Location
Kwun Tong
Employment type Permanent
Benefits 5-day week, Dental plan, Discretionary bonus, Education subsidies, Medical plan
Industry Information Technology
Job function Information Technology > IT Management
Information Technology > IT Project Management
Information Technology > Network / System Admin
Published On 21/06/2019
ref. CPJOBS3116703-01#0358

Responsibilities:

  • Assist to manage IT support and operation services including deskside, helpdesk to customers
  • Assist to assign work task and provide guidance to team members for meeting Service Level Agreement
  • Maintain hardware and software inventory, generate all service reports as required
  • Perform computer operation support including data backup, IT facilities administration, installation and configuration of desktop PC, printers and peripherals
  • Report work progress and result to management for service improvement
  • Perform ad-hoc assignments / projects as required

 

Requirements:

  • Higher Diploma or above in computer science or related disciplines
  • More than 5 years IT helpdesk / deskside support experience with at least 2 years in supervisory level
  • At least one of the professional certificates such as MCP / MCITP / MCSE / CCNA is preferred
  • Hands-on experience in TCP/IP and server infrastructure are necessary
  • Good team player, positive thinking and proactive person is desired
  • Good communication skill in both English and Cantonese

 

Benefit Offer:

Excellent career prospects will be offered to the right candidate. Salary will be commensurate with qualifications and experience. Attractive remuneration package includes:

  • Medical & Dental benefit
  • Study and Continuous Learning Sponsorship
  • 10-18 working days’ annual leave
  • Discretionary bonus
  • Attendance award
  • On-the-job training
  • Guidance from experienced mentor
  • Illustrious career path for promotion

 

For more information about our company, simply click the following links:

WEBSITE at http://www.multisoft.com.hk/

FACEBOOK at https://www.facebook.com/MultisoftLimited/

YOUTUBE at https://www.youtube.com/user/MultisoftLimited

LINKEDLN at https://www.linkedin.com/company/multisoft-limited/

Interested parties, please apply with full resume, stating expected salary and available date to Human Resources Department by clicking for application.

All personal data collected will be kept confidential and used for recruitment purposes only.