Support Engineer

Job level Entry
Work exp Minimum 2 Years
Education Associate Degree
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Within Hong Kong
Employment type Full Time
Benefits 5-day week, MPF
Industry Information Technology
Job function Information Technology > Engineering - Hardware
Information Technology > Information Services
Information Technology > Network / System Admin
Published On 20/03/2018

Job Description:

  • Provide day-to-day support services to user and network equipments
  • Provide support to resolve client technical issues remotely or onsite (areas of coverage will include Windows / Mac desktops and networks
  • Provide troubleshooting for hardware, software and networks
  • Carry out software and hardware installation 
  • Handle ad hoc projects
  • Provide technical advisory, design and implementation services on desktops

Requirements

  • At least 2 years IT experience
  • Supporting desktop and networking infrastructure
  • Experience of Microsoft and Mac desktop platforms 
  • Sound experience on troubleshooting PC hardware, software & peripherals is also a pre-requisite
  • Strong communication skills with good command of both written and spoken English and Chinese
  • Self motivated, enthusiastic, responsible, strong problem solving, results oriented & ability to meet deadlines
  • Ability to operate independently and maintain composure under pressure
  • Confidence in building strategic relationships with clients
  • Team player
  • Must be a forward thinker for technologies (Hong Kong Residents Only)

 

Interested parties, please send your detailed resume in MS Word format with expected salary by clicking immediately.

All information provided will be used for recruitment purpose only. Please note that only short-listed candidates will be contacted and notified.