Ebro is a professional HR consultancy providing permanent / temporary recruitment, outsourcing services and other HR solutions to corporates in the Asia Pacific. Our specialized areas: Banking & Finance Property & Construction Information Technology Engineering Legal & Professional Services...

Ebro is a professional HR consultancy providing permanent / temporary recruitment, outsourcing services and other HR solutions to corporates in the Asia Pacific. Our specialized areas:

  • Banking & Finance
  • Property & Construction
  • Information Technology
  • Engineering
  • Legal & Professional Services
  • Luxury Retail
  • Top Executives

For general enquiry, please send email to info@ebrohrs.com

 

System/Desktop Support Engineer

Job level Middle
Work exp 1 Year To 8 Years
Education Associate Degree
Location
Within Hong Kong
Employment type
Benefits 5-day week, Discretionary bonus, Medical plan
Industry Information Technology
Job function Information Technology > Engineering - Network
Information Technology > Help Desk / IT Support
Information Technology > Network / System Admin
Published On 26/09/2018

The Job

  • Client: A Leading IT Product & Service Provider
  • Position: System/Desktop Support Engineer
  • Responsibilities:
    • System Support (Government Sector) To install, configure, troubleshoot and maintain Microsoft Windows 2003/2008/2012 and Linux servers (Lotus Notes Email System, Squid Proxy, Oracle Databases and other tailor-made applications); To maintain and support systems on:
      • Software Dispatch and Software Assets Management System
      • Juniper/Pulse Secure SSG firewalls and SSL-VPN appliances
      • Next generation firewall (NGFW) appliances and web filtering and security tools
      • Backup systems running both Veeam and Symantec Backup Software
      • Symantec Anti-Virus / Endpoint Protection servers and Intrusion Detection/Prevention System
    • Desktop Support - Provide daily IT helpdesk support services to the users including hardware, software, system and related issues;  Provide user account administration support to the users;  Responsible for IT projects such as office relocation and system upgrade;  Update and review the call status for management review
  • $18-27K+, 5 day, medical, bonus

 

 Requirements

  • System Support (Government Sector)
    • Higher diploma or above in Information Technology or related subjects, or equivalent
    • Microsoft Certified Professional Database Administrator (MCDBA)
    • Microsoft Certified Solutions Associate: Windows Server 2012
    • At least 5 years of post-qualification working experience in Information Technology with at least 3 years of which are system administration experience in  Microsoft Windows Servers/Active Directory (AD)/Networking/Lotus Notes/PC Support and at least 3 years of post-qualification working experience in Linux system administration
    • At least 3 years of post-qualification working experience in Oracle/SQL databases and in administration of IT systems of the HKSAR Government
  • Desktop Support
    • Higher Diploma or above in Computer or related discipline 
    • 1-2 years relevant working experience in Helpdesk / Internal Support 
    • Knowledge in IT support, such as Microsoft Windows configuration, Desktop Administration, Microsoft Office Suite
    • Basic understanding of network and server side infrastructure
    • Hands-on experience in the administration and support for Windows Servers 
    • Have ITIL knowledge is an advantage
    • Holder of MCP, or MCSE, MCITP, CCNA is an advantage;

 

Applicants please send resume with current & expected salary to tech@ebrohrs.com