Saved
More jobs from this company >

AJob is a licensed consultancy company engaging in talents search and provision of professional human resources management services. Our HR professionals have solid exposure as a in-house recruiter, HR generalist, payroll specialist and international assignment management. Our in-depth HR knowledge and strong recruitment network in Asia Pacific persistently provide our clients with high standard recruitment and executive search services, as well as other strategic human resources solutions.

Please visit our website  for details.www.ajobhk.com

Email : recruit@ajobhk.com

General Line : 21513026

AJob is a licensed consultancy company engaging in talents search and provision of professional human resources management services. Our HR professionals have solid exposure as a in-house recruiter, HR generalist, payroll specialist and international assignment management. Our in-depth HR knowledge and...

AJob is a licensed consultancy company engaging in talents search and provision of professional human resources management services. Our HR professionals have solid exposure as a in-house recruiter, HR generalist, payroll specialist and international assignment management. Our in-depth HR knowledge and strong recruitment network in Asia Pacific persistently provide our clients with high standard recruitment and executive search services, as well as other strategic human resources solutions.

Please visit our website  for details.www.ajobhk.com

Email : recruit@ajobhk.com

General Line : 21513026

System Manager / Senior System engineer (5 Days work)

Job level Middle
Work exp Minimum 3 Years
Education Bachelor Degree
Language Chinese - Cantonese, English
Location
Within Hong Kong Hong Kong
Employment type Full Time
Benefits 5-day week
Industry HR / Recruitment Services
Job function Information Technology > Network / System Admin
Information Technology > System / Business Analyst
Information Technology > Others
Published On 29/01/2018 2018-01-29

Responsibilities:

  • Support sales team to drive infrastructure services business or opportunity, especially in Virtualization, SAN Storage and Backup solutions
  • Responsible for customer meeting, presentation, demo, proposal writing and preparing documentation
  • Provide professional services on planning, design and integration services to fulfill customer's requirements
  • Build and maintain key customer technical operations relationships to facilitate the delivery of services.
  • Input to development of process and procedures to facilitate the support of the customer.
  • Input to the Service Transition process including the Planning, Change, Configuration, Release, Testing and Evaluation functions
  • Technical input to the Service Operation process including Event, Incident, Request and Problem management functions.
  • Technical input to the Continual Service Improvement process including operations Measurement and Reporting.
  • Work closely with the client's Service Delivery Manager, Account Team, other departments (i.e., Finance/Business Ops) and Customer to ensure effective delivery & implementation of storage infrastructure, software and services
  • Work closely with the client's Service Delivery Manager, Account Team, other departments (i.e., Finance/Business Ops) and Customer to ensure accurate and effective delivery of all contracted SLA’s
  • Act as the Technical contact and escalation point in relation to delivery of all the client's Services at Customer site(s)
  • Review operational data and compare it to design assumptions and make recommendations wherever appropriate.
  • Able to communicate with customers and the client internal teams for technical service engagement and able to influence customer on the client's solutions and design
  • Maintain technical documentation for the accounts
  • Participate on the customers Change Control Board as an expert storage advisor, including presentation and meeting with customer senior management.
  • Perform other duties as required or directed by management

Requirements:

  • Bachelor Degree holder in Computer Science or Information Technology, or relate discipline
  • Holder of professional certifications is PLUS (e.g. VCP)
  • ITIL certified (preferred)
  • Minimum 3 years working experience in System Integrator & 10 year’s technical delivery experience. Previously worked for a technology vendor, software or Systems Integration Company or an IT Consultancy.
  • Technical knowledge on Virtualization, Server, SAN Storage and Backup Solutions
  • Experience in Pre-sales role is HUGE PLUS
  • Advanced Storage and Fabric Management experience
  • Network Management experience (understanding of Layer 2 to Layer 4 specifically)
  • Operating System Management experience (Windows, UNIX (HPUX, Solaris, Linux varieties) preferred), VMware and Hyper-V
  • Trouble shooting skills related to connectivity and performance issues
  • Understanding of virtualisation and replication
  • Use of software tools from the vendor to manage storage area network
  • Understand network presentation of storage, e.g. NAS, CIFS, NFS etc.
  • Understand how to connect storage to the operating system.
  • Understanding of multi-pathing software for each OS
  • Possess the ability to resolve issues and conflicts, as well as be able to take ownership in challenging situations
  • Fluent spoken and written English and Chinese
  • Willing to learn new technologies and strong problem solving skill
  • Good communication skill and strong and strong inter-personal skills
  • Immediately available is highly preferred.

*Less experience will consider as Senior System engineer

Please forward your CV (word format) to Eva Chan with your present and expected salary to recruit@ajobhk.com.