NTT Communications (NTT Com) is a leading global provider of information and communications technology (ICT) solutions and part of the NTT Group, a top 100 ranked corporation in the Fortune Global 500. NTT Com’s solutions leverage the global resources of NTT Group companies including Dimension...

NTT Communications (NTT Com) is a leading global provider of information and communications technology (ICT) solutions and part of the NTT Group, a top 100 ranked corporation in the Fortune Global 500. NTT Com’s solutions leverage the global resources of NTT Group companies including Dimension Data, NTT DATA and NTT Security.

NTT Com Asia is the East Asia headquarters of NTT Com. With over 400 employees in Hong Kong and oversees other East Asia regions like Taiwan, Korea and Macau. We provide a wide range of solutions including high-tier data center, enterprise-class network, cloud, hosting and managed services.

Please visit our website for further information: NTT COM ASIA

Facebook : http://www.facebook.com/nttca

LinkedIn : http://www.linkedin.com/company/ntt-com-asia-limited

Technical Support Administrator (Ref: CP/MW-CSOP/10045)

Job level Entry
Work exp Minimum 1 Year
Education Diploma / Certificate
Location
Tseung Kwan O
Employment type Full Time
Industry Telecommunications
Job function Information Technology > Engineering - Hardware
Information Technology > Help Desk / IT Support
Information Technology > Network / System Admin
Published On 26/03/2018

Job Responsibilities:

  • Perform technical support service of computer applications, hardware, software, networking, telecommunication systems and infrastructure IT support to external clients
  • Resolve daily service, operation and administrative tasks
  • Keep track of incident tickets updated and follow-up with relevant support teams in accordance within the defined SLAs
  • Delivery of operation reports, management report and customer report

Job Requirements:

  • Diploma holder or above of Computer Studies, Information Technology or related discipline
  • MCP / MCSE / CCNA / CCNP certificated holders is an advantage
  • Minimum 1-3 years of experience in IT service provider in IT / telecom industry
  • Understanding of LAN / WAN, TCP/IP networking, DNS, VPN, firewall router and switch
  • Shift Duty is required

 

Benefits:

Free shuttle bus service: To and from Tseung Kwan O MTR Station.

Fringe Benefits: Double Pay, Discretionary Bonus, Transportation & Shift Allowance, OT Pay, Birthday Leave, Medical & Dental Insurance, Fitness and Game Centre and comprehensive training allowance, etc.

We offer rewarding career with attractive remuneration package to the right candidate. To find out more about our remarkable opportunities and company information, please visit our WEBSITE ;Facebook PAGE ; LinkedIn PAGE

 

Interested parties please send full resume with your availability, present and expected salary, and quoting reference number attention to Talent Acquisition team by clicking button.

Only short-listed candidates will be notified.

We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided by applicants will be treated in strict confidential and will only be used for recruitment related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer personal data policies.

All information on unsuccessful candidates will be deleted from our files within 12 months.