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About this employer

Microware Limited - a member of Microware Group Limited (Stock Code: 1985), is a Hong Kong based IT infrastructure solutions provider with over 25 years of experience in providing IT solution services for Hong Kong Government, educational institutions, public bodies and commercial organizations.

From deploying basic infrastructure blocks and provisioning services via the cloud to enabling enterprise mobility and empowering innovation, Microware offers a one-stop destination for tailor-made solutions that are backed by strong partnerships, a wide breadth of value-added services and certified processes.

Aligned with the growth of our sales professionals and technical expertise, we now cordially invite high caliber individuals to join us.

About this employer Microware Limited - a member of Microware Group Limited (Stock Code: 1985), is a Hong Kong based IT infrastructure solutions provider with over 25 years of experience in providing IT solution services for Hong Kong Government, educational institutions, public bodies and commercial...
About this employer

Microware Limited - a member of Microware Group Limited (Stock Code: 1985), is a Hong Kong based IT infrastructure solutions provider with over 25 years of experience in providing IT solution services for Hong Kong Government, educational institutions, public bodies and commercial organizations.

From deploying basic infrastructure blocks and provisioning services via the cloud to enabling enterprise mobility and empowering innovation, Microware offers a one-stop destination for tailor-made solutions that are backed by strong partnerships, a wide breadth of value-added services and certified processes.

Aligned with the growth of our sales professionals and technical expertise, we now cordially invite high caliber individuals to join us.

Technical Support Assistant

Job level Entry
Work exp Minimum 1 Year
Education Bachelor Degree
Location
Kwun Tong Kowloon, Hong Kong
Employment type Permanent
Industry Information Technology
Job function Engineering > Telecommunication / Wireless / Radio
Merchandising / Purchasing > Others
Information Technology > Others
Published On 29/01/2018 2018-01-29
ref. OS/TSA

Job Responsibilities:

  • Provide technical support/training for all technology equipment (PC’s, Mac’s, Printers, Video Conference)
  • Manage the inventory of hardware/software, systems life cycle and vendor contracts concerning end-user equipment
  • Virtual Desktop / Desktop / Laptop build, installation, security and hardware management
  • Administration of accounts and resources through Active Directory(AD)
  • Incident support and change management
  • Mobility support (Blackberry, iPhone, Remote access)
  • Other duties as assigned

Job Requirements:

  • Undergraduate degree in Technology or related discipline
  • 1 year experience in IT, desktop support is a plus
  • Passion and interest in end-to-end customer services
  • Flexible and adaptable, responds rapidly to changing agendas. Able to re-priorities and organize effectively
  • Ability to work under pressure and to tight deadlines
  • Organized with strong attention to detail
  • Ability to work independently or as a member of a team
  • Comfortable in raising issues and ensuring that corrective measures are taken in timely manner

 

We offer attractive remuneration package to the right candidate. Interested parties please send your full resume with present and expected salary by clicking "Apply Now".

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