Meizu is a leading smartphone and mobile internet company headquartered in China, with business covering 30 countries and regions. The Hong Kong subsidiary operates as a platform for the import and export, international trade and financial coordination in the group. Our products are mainly elegant...

Meizu is a leading smartphone and mobile internet company headquartered in China, with business covering 30 countries and regions. The Hong Kong subsidiary operates as a platform for the import and export, international trade and financial coordination in the group. Our products are mainly elegant high-performance smartphones running the Flyme OS and peripheral acoustics. We value the skilled and committed individuals who are ready to embark on an exciting career in the smartphone industry.

Technical Support & CS Representative

Job level Middle
Education Diploma / Certificate
Location
Kowloon City
Employment type Full Time
Benefits Medical plan, Performance bonus
Industry Telecommunications
Job function Sales / Business Development / Customer Service > Retail Sales
Published On 14/09/2019

Job Responsibilities

  • Communicate with clients/users, handle inquiries and complaints
  • Inspect, troubleshoot and manage repairs for defective devices
  • Plan for repair part ordering and inventory
  • Input data and write up service reports
  • Liaise with HQ for technical support
  • Assist in ad-hoc assignments if any 

Requirements

  • Associate Degree/Degree in Electronic or related disciplines (will consider Higher Diploma/Diploma/Certificate holders)  
  • Familiar with electronic instruments and tools for repairing
  • Familiar with computer operations and smartphone devices
  • 2-5 years of experience in repair of electronic assemblies
  • Good communication skills, good problem solving skills, organized, and a team player
  • Fluent in Cantonese, Mandarin and English 

Working Hour

  • (Mon - Fri) 11am – 8pm; (Sat) 1pm – 6pm

 

Interested applicants please provide your detailed resume stating your current and expected salary to us by clicking ‘’.Personal data collected would be used for recruitment purpose only and we reserve the rights to consider the applications for other positions in our Group.